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Sales Engineer



Sales & Business Development
Manila, Philippines
Posted on Monday, June 24, 2024

At 8x8 Inc. [Nasdaq:EGHT] we put communications at the heart of our business and build technology that allows people to connect anytime, anywhere they are in the world, and on any device. XCaaS - the 8x8 Experience Communications Platform - brings together Employee and Customer Experience, enabling hybrid workforces across the globe to connect, collaborate, and delight customers, while providing businesses with real-time communications analytics, intelligence and unique insights.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

Sales Engineers are the primary technical resource for the inside sales and field sales force. The Sales Engineer (SE) is responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. The SE must be able to articulate technology and product positioning to both business and technical users. Must be able to identify all technical issues of assigned accounts to ensure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships with prospect and sales rep throughout the sales cycle.

Transfer industry, technical, and product knowledge to customers
Keep up-to-date on relevant competitive solutions, products, and services
Provide technical and sales support for accounts
Perform advanced technical presentations for customers, and prospects remotely
Develop and maintain an expert understanding of all 8x8 applications and products
Responsible for continued education on the platform and underlying technologies
Able to convey customer requirements to Product Management teams

Work Experience in Unified Communications and contact center solutions and application
Ability to provide technical leadership to the account team
Ability to work effectively with remote supervision
Requires an action-oriented individual with a very strong initiative to be successful
Willingness to take ownership of accounts and account-related actions
Must be able to coordinate across various groups and functional teams

Responsibilities with minimal supervision
Demonstrate ability to implement, drive and track projects
Ability to apply solutions, technology, and products to a business opportunity
Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.

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We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line)

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