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Identity and Access Management Analyst



Manila, Philippines
Posted on Wednesday, July 3, 2024

At 8x8 Inc. [Nasdaq:EGHT] we put communications at the heart of our business and build technology that allows people to connect anytime, anywhere they are in the world, and on any device. XCaaS - the 8x8 Experience Communications Platform - brings together Employee and Customer Experience, enabling hybrid workforces across the globe to connect, collaborate, and delight customers, while providing businesses with real-time communications analytics, intelligence and unique insights.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

We are seeking an experienced IAM Analyst to join our Identity and Access Management team. The ideal candidate will have a strong background in managing large-scale IAM projects, excellent communication skills, and a proven track record of delivering high-quality application support and enhancement services. This role will be responsible for overseeing the end-to-end management of IAM programs, ensuring the alignment of IAM initiatives with business goals, and driving continuous improvement in the whole organization.

In this role you will:

  • Create and maintain documentation of IAM processes and procedures to drive process standardization, better efficiency and perform continuous improvement.

  • Work cross-functionally, establish credibility, and build a working relationship with internal and external partners.

  • Manage roadmap: Meet with decision-makers, systems owners, and end-users to define business requirements and systems goals.

  • User and application lifecycle management. Work with application owners on role definition and documentation.

  • Collaborate with the internal 8x8 team for software renewal planning and licenses.

  • Present program status, risk, and issues to senior management and stakeholders.

Preferred Qualifications:

  • Excellent collaboration skills to include: diligent follow-up, issue resolution, appropriately setting expectations, and diffusing difficult situations.

  • Excellent organizational skills with a proven ability to coordinate cross-functional activities and influence senior level management and stakeholders.

  • Ability to communicate (writing, speaking and presentation) effectively and consistently with clarity and thoroughness to optimize audience understanding.

  • 3 + years of IAM experience.

  • Experience in IAM best practices - certifications preferred.

  • Knowledge in IDPs, IGA e.g. Okta, One Login or Microsoft (and other SSO tools), Multi-Factor Authentication, Active Directory, and various SaaS solutions (understand basic architecture and application of IAM security concepts/principles.

  • Gathering, analyzing, and presenting evidence to support audits.

  • Ability to connect with all partners, including leadership, system engineers and end users.

  • Ability to develop and clearly articulate risk reports/issues to key business partners.

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.

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We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line)

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