8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.

We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.

As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

Billing and Credit Collection

• Manage Indonesia collection process, including monitoring overdue accounts, initiating collection actions, and ensuring timely payment from customers to achieve the country monthly collection target.

• Support Government tender requirements, such as notarial deeds, ministry approval, financial statement and banker guarantee for smooth processes and timely billing and collection.

• Work with legal to review any finance related terms for customer contracts.

• Evaluate and assess creditworthiness of new and existing customers

• Communicate with customers and internal parties on any billing disputes for timely closure.

• Lead monthly collection meeting with the Sales Team to discuss any collection issues and recommend remediation for resolution.

• Timely data input to Tax portal for VAT and issuance of tax invoices.

• Support download and reconciliation of SMS Traffic Data and Interface to SAP B1 Accounting System for monthly billing.

• Ensure timely collection of W-Tax certificates.

• Tracking and updating of receipts to SAP B1 accounting system and customers’ usage portal

• Review and ensure timely creation and data accuracy of all Business Partners in SAP B1 accounting System.

• Maintain good relationship with customers finance to understand any specific billing requirement to facilitate smooth process.

• Assist in streamlining and improving the accounts receivable process to enhance effectiveness and efficiency in debt recovery

Reporting

• Support monthly account reconciliations and schedule for AR and revenue related GL accounts (e.g. Revenue, Accounts Receivable, Deferred Revenue, Unbilled A/R)

• Weekly / monthly AR journals and adjustments.

• Prepare AR Aging and Roll Forward reports.

• Handle Bank Reconciliation and weekly / monthly cash position report.

• Coordinate with the GL team for quarterly cash forecast and monthly refresh.

• Analysis on revenue trend and collection performance metrics

Statutory and SOX Compliance

• Support SOX control processes and documentation, and reporting and sampling request for compliance review.

• Coordinate with external auditors to ensure proper compliance with all regulations for group and statutory audit and filing timeline.

• Work with the Tax team on any tax queries / tax audit by the authority.

Experience & Requirements

• 3-5 years of relevant experience in similar position with a medium to large organization

• Prior experience in audit and/or SOX knowledge will have an added advantage.

• Knowledge of local statutory and tax regulations is required.

• Good command of English language, both written and spoken

• Willing to hands-on and able to multi-task and cope with tight deadlines

• A strong team-player with excellent communication and interpersonal skills to engage effectively at all levels.

• Proficiency in MS Office applications (Word, Excel). Knowledge of SAP will be advantageous.

Qualification:

• Degree in Accounting, Finance, ACCA or equivalent. CPA preferred

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8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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