8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.

As the Front Office Coordinator for our Cluj office, you will be the operational backbone of our Romanian site, supporting 400+ employees across day-to-day workplace needs. This is a critical, sole on-site operator role responsible for facility execution, workplace experience, vendor oversight, and supporting the company's Return-to-Office (RTO) initiative. You will contribute to a positive, functional, and engaging office environment for all employees and visitors.

Responsibilities:
Facility & Workplace Operations

• Manage day-to-day facility operations, ensuring the office is safe, functional, and well-maintained

• Administer office parking access, shipping/receiving, storage management, and office supply inventory

• Coordinate and oversee janitorial services, maintenance and repair activities, and sync with property management

• Ensure space readiness including conference room functionality and general workspace cleanliness

• Manage badge and access coordination for employees and visitors

• Support the Return-to-Office experience by maintaining a well-functioning, welcoming on-site environment

Vendor & Contractor Management

• Serve as the primary point of contact for all external vendors and contractors

• Oversee vendor compliance, performance, and coordination of on-site services

• Manage the Food & Beverage program, including vendor relationships and daily execution

• Contribute to the organizing of employee engagement events and meetings, including logistics, catering, and agenda coordination

Reception & Employee Support

• Staff the reception desk: greet and assist visitors, manage documentation and record keeping

• Serve as the primary point of contact for internal general inquiries and facility-related issue resolution

• Filter and forward communications to the appropriate individuals or teams

• Offer support to departments on a need basis (HR, Finance, and others)

Health, Safety & Compliance

• Uphold and monitor compliance with Environmental Health & Safety (EHS) policies on-site

• Serve as the local point of escalation for safety incidents and emergency response coordination

• Conduct ergonomic evaluations (training will be provided)

• Ensure food safety and vendor compliance standards are consistently met

Onboarding & Administrative Support

• Assist in the onboarding of new employees: prepare documentation and conduct office induction

• Support HR and Finance on administrative tasks as needed

• Maintain accurate records, manage routine reporting, and handle general office administration

Requirements:

• Previous experience in a similar role (Office Coordinator, Office Manager, Facilities, or Front Office)

• Sociable and approachable with excellent verbal and written communication skills

• Highly organized, detail-oriented, and able to manage multiple priorities simultaneously

• Strong problem-solving skills and adaptability in a fast-paced environment

• Self-motivated, independent, and proactive in identifying and resolving issues

• Good knowledge of GSuite

• Fluent in Romanian and English, both written and verbal

• Bachelor's degree

For a closer look into what life at 8x8 International and the Cluj office look like check out our Instagram page.

8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.

Our Job Applicant Privacy Notice can be found here.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.