8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.

Senior Sales Enablement Specialist

Requisition R2872 | Sales Enablement | Individual Contributor | North America (primarily virtual; Campbell, CA, EMEA office in person where possible)

About the Role

8x8 is building a partner-first go-to-market model, with partner revenue targeted to grow from 70% to 90% of our business. As a Senior Sales Enablement Specialist, you will help build the partner and internal enablement capability that makes that growth possible.

We are in a build and scale phase. You will design, structure and scale our partner certification and development programs alongside our internal sales methodology, product, new product introduction (NPI) and deal acceleration enablement. You will start with a structured 90-day onboarding to learn the full 8x8 portfolio, become a product and solutions knowledge holder, and then own real projects across all of these areas. We are AI-first in how we work, so you will ship at a pace most enablement teams can't.

You will sit in Sales Enablement and work as part of the Specialist team, with close partnership from the Director of Sales Enablement and AI Transformation.

What You'll Do

• Design and facilitate live and virtual training for internal sellers across multiple go-to-market segments, covering sales methodology, product knowledge and deal acceleration.
• Build and run partner certification and continuous development programs, moving partner training from ad hoc events to a regular monthly and quarterly cadence.
• Prepare and enable sellers and partners for product updates and NPI so they understand and can sell 8x8 solutions with confidence.
• Use AI tools daily to build training content, go-to-market resources and partner acceleration materials, and set the standard for how AI is used in enablement.
• Apply instructional design and adult learning principles to create engaging, practical learning experiences quickly.
• Partner with product managers, subject matter experts, marketing, sales leaders, customer account managers and channel partners to turn their knowledge into learning.
• Measure training impact beyond completion and satisfaction, and use the results to improve programs.
• Contribute to the evolution of our partner enablement strategy and help define what scaled partner training looks like at 8x8.
• Travel regularly for partner events and training delivery (35% travel expected).

What You'll Bring

• Proven experience in sales enablement, with a track record of designing and delivering programs. Experience in sales, partner or channel roles that earns credibility with sellers is strongly preferred.
• Strong facilitation and presentation skills. You are a charismatic, engaging facilitator in both live and virtual settings.
• Solid grounding in instructional design and adult learning fundamentals, with examples of content you have created.
• Genuine day-to-day AI fluency (for example Claude or ChatGPT) used as an accelerator for building content, not an afterthought.
• A collaborative approach across product, SMEs, sales leadership and partners.
• Comfort and adaptability in a fast-moving, build-and-scale environment.

Nice to Have

• Partner or channel enablement experience.
• Measurement of training impact, ideally Kirkpatrick levels 2 and 3.
• Certification or simulation design.
• Familiarity with a structured sales methodology such as MEDDPICC.
• Telecoms, UCaaS or CCaaS product knowledge.

Tools

AI tools such as Claude and ChatGPT; Google Workspace; Salesforce familiarity so you understand the CRM environment our sellers and partners work in.

The compensation range reflects the Company’s good faith belief at the time of posting. 8x8 has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Further, individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience, knowledge, success, education and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Certain roles are eligible for additional rewards, including discretionary merit increases, bonus and/or stock. Certain roles have the opportunity to earn sales variable compensation incentives based on the terms of the plan and the employee’s role.

Salary Ranges:

$120,800.00 - $181,200.00

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.

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