Job SummaryProvide DBA support for the Acoustic SaaS NoSQL database platforms running on Linux focused on reliability, security, recoverability, and performance. Responsibilities

• Provide 2nd level NoSQL support for a diverse SaaS platform including MongoDB, MongoDB Atlas, DocumentDB, DynamoDB, HBase, Couchbase, and Cassandra
• Troubleshoot and resolve issues in production to maximize availability and protect data integrity under guidance of Product Engineering (development) and L3 DBAs
• Participate in patching and upgrades during scheduled maintenance
• Work cooperatively with 1st and 3rd level support teams
• Ceate and maintain runbooks for typical DB tasks,when possible, assign and oversee tasks for L1 DBAs and Saas Ops staff to perform
• Provide extended availability for emergency issue that may arise out of business hours, respond to pages and calls that may be automated when critical systems require support
• Participate in an on-call schedule with other team members to provide availability during known days/hours
• Work with software engineering (development and support) teams to diagnose outages or other issues and resolve quickly
• Learn to use existing or future monitoring tools to provide Operations and Engineering the ability to monitor platform health and performance
• Spread knowledge across team members. Identify knowledge gaps, create documentation, cross-train, learn and share new ideas

RequirementsScripting: Cron, Perl, Python, ShellExperience operating NoSQL clusters

• Experience with NoSQL on AWS/EC2 and Azure/VM as well as some managed DB services
• Understanding of backup concepts and practical techniques

Understanding of database security concepts and how to secure databaseExperience in managing large databases in a critical environmentFormal Certification in AWS (AWS Cloud Practitioner minimum, AWS Solutions Architect preferred) and/or in Azure ( Fundation Az-900 )Sufficient Linux experience to comfortably support the environments including scripts and job schedules to monitor database and troubleshoot issues5+ years of experience as a NoSQL DBA2+ years of experience managing NoSQL/Linux environments in production PreferredBachelor’s degree preferredLinux Certifications preferredSaaS experienceAWS/Azure cloud experienceDBA certification