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Infrastructure Engineer L2



Other Engineering
Pune, Maharashtra, India
Posted on Monday, October 16, 2023
Job Summary

Provide DBA support for the Acoustic SaaS NoSQL database platforms running on Linux focused on reliability, security, recoverability, and performance.


  • Provide 2nd level NoSQL support for a diverse SaaS platform including MongoDB, MongoDB Atlas, DocumentDB, DynamoDB, HBase, Couchbase, and Cassandra
  • Troubleshoot and resolve issues in production to maximize availability and protect data integrity under guidance of Product Engineering (development) and L3 DBAs
  • Participate in patching and upgrades during scheduled maintenance
  • Work cooperatively with 1st and 3rd level support teams
  • Ceate and maintain runbooks for typical DB tasks,when possible, assign and oversee tasks for L1 DBAs and Saas Ops staff to perform
  • Provide extended availability for emergency issue that may arise out of business hours, respond to pages and calls that may be automated when critical systems require support
  • Participate in an on-call schedule with other team members to provide availability during known days/hours
  • Work with software engineering (development and support) teams to diagnose outages or other issues and resolve quickly
  • Learn to use existing or future monitoring tools to provide Operations and Engineering the ability to monitor platform health and performance
  • Spread knowledge across team members. Identify knowledge gaps, create documentation, cross-train, learn and share new ideas



Scripting: Cron, Perl, Python, Shell

Experience operating NoSQL clusters

  • Experience with NoSQL on AWS/EC2 and Azure/VM as well as some managed DB services
  • Understanding of backup concepts and practical techniques

Understanding of database security concepts and how to secure database

Experience in managing large databases in a critical environment

Formal Certification in AWS (AWS Cloud Practitioner minimum, AWS Solutions Architect preferred) and/or in Azure ( Fundation Az-900 )

Sufficient Linux experience to comfortably support the environments including scripts and job schedules to monitor database and troubleshoot issues

5+ years of experience as a NoSQL DBA

2+ years of experience managing NoSQL/Linux environments in production


Bachelor’s degree preferred

Linux Certifications preferred

SaaS experience

AWS/Azure cloud experience

DBA certification