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No sql Admin - L3



Pune, Maharashtra, India
Posted on Sunday, November 12, 2023
Provide DBA support for the Acoustic SaaS NoSQL database platforms running on Linux focused on reliability, security, recoverability, and performance.


  • Provide 3rd level NoSQL support for a diverse SaaS platform including MongoDB, MongoDB Atlas, DocumentDB, DynamoDB, HBase, Couchbase, and Cassandra
  • Troubleshoot and resolve issues in production to maximize availability and protect data integrity under guidance of Product Engineering (development) and L3 DBAs
  • Participate in patching and upgrades during scheduled maintenance
  • Work cooperatively with 1st level support team
  • Manage creating and adjusting alerts for L1 – SaaSops monitoring including such issues such as; disk space, compute resource utilization, basic functionality
  • Understand and manage cost issues and seek to achieve cost savings where possible
  • With costs in mind, assess and present possible architectural changes to improve customer experience through tuning and optimizing database platforms
  • Ceate and maintain runbooks for typical DB tasks,when possible, assign and oversee tasks for L1 DBAs and Saas Ops staff to perform
  • Provide extended availability for emergency issue that may arise out of business hours, respond to pages and calls that may be automated when critical systems require support
  • Participate in an on-call schedule with other team members to provide availability during known days/hours
  • Work with software engineering (development and support) teams to diagnose outages or other issues and resolve quickly
  • Learn to use existing or future monitoring tools to provide Operations and Engineering the ability to monitor platform health and performance
  • Spread knowledge across team members. Identify knowledge gaps, create documentation, cross-train, learn and share new ideas


  • Scripting: Cron, Perl, Python, Shell
  • Experience operating MongoDB clusters
  • Some experience with NoSQL on AWS/EC2 and Azure/VM as well as some managed DB services such as DocDB, DynamoDB, etc..
  • Understanding of backup concepts and practical techniques
  • Datadog experience monitoring NoSQL cloud based database health
  • Understanding of database security concepts and how to secure database and manage user groups
  • Experience in managing large databases in a critical, production environment
  • Experience in server/cluster architecture and performance tuning
  • Solid understanding of backup principals including data protection and disaster recovery
  • Formal Certification in AWS (AWS Cloud Practitioner minimum, AWS Solutions Architect preferred) and/or in Azure ( Fundation Az-900 )
  • Sufficient Linux experience to comfortably support the environments including scripts and job schedules to monitor database and troubleshoot issues
  • 7+ years of experience as a MongoDB DBA minimum
  • 3+ years of experience managing NoSQL/Linux environments in a production, critical environment


Bachelor’s degree preferred

Linux Certifications preferred

SaaS experience

AWS/Azure cloud experience

DBA certification(s) on relevant platforms