Role Summary

Are you a visionary product leader who thrives at the intersection of data, AI, and user experience? AdvancedMD is seeking a dynamic Head of Product, Data, AI & Experience to shape the future of our EHR platform and drive innovation across our product ecosystem. In this role, you’ll lead enterprise-wide data and AI initiatives, champion data as a product, and deliver intuitive, intelligent experiences for key user personas—physicians, billers, and patients.

You’ll be responsible for defining and executing product strategies that unify data, optimize workflows, and elevate decision-making through predictive analytics and AI-driven insights. Partnering closely with engineering, design, and customer-facing teams, you’ll guide the creation of scalable data systems, intelligent agents, and role-specific experiences that transform how healthcare professionals and patients engage with technology.

This is an exciting opportunity to make a direct impact on the future of healthcare technology—bringing together advanced data strategies, agentic AI, and user-centered product design. If you’re a strategic thinker, experienced in scaling AI-powered platforms, and passionate about building exceptional experiences that improve outcomes, we’d love to hear from you.

Essential Job Duties:

• User Experience Strategy (Physician, Biller, Patient)

  • Develop and execute a data-driven strategy to enhance user experience across clinical, administrative, and patient-facing workflows.
  • Leverage behavioral, operational, and clinical data to personalize interactions and improve engagement for each user type.
  • Use predictive analytics and AI to proactively surface insights, reduce friction, and streamline decision-making for physicians and billers.
  • Design intuitive, role-specific dashboards and workflows that improve productivity and satisfaction.
  • Implement conversational AI and intelligent agents to support self-service, documentation, coding assistance, and patient education.
  • Continuously monitor feedback and usage patterns to refine user journeys and optimize outcomes.

  Data & AI Strategy

  • Champion “data as a product” and identify opportunities for data monetization and operational efficiency.
  • Architect and implement unified data systems that break down silos and enable scalable, cost-effective data and ML pipelines.
  • Lead the development and deployment of predictive models and AI-driven applications across the EHR ecosystem.
  • Own and manage the budget for data and AI platforms, demonstrating ROI across initiatives.
  • Establish and enforce data governance frameworks ensuring quality, security, privacy, and compliance.
  • Implement tools and processes for monitoring data and model quality.

  Product Leadership

  • Define and execute a multi-year product strategy aligned with business goals and healthcare regulations.
  • Lead the full lifecycle of multiple products—from concept and MVP to scale and optimization.
  • Drive adoption of AI agents and co-pilots to enhance productivity across internal and external user roles.
  • Oversee the development of agentic AI workflows using Model Context Protocol (MCP).
  • Translate business goals and technical feasibility into high-impact product strategies.

  BI & Analytics

  • Define and own the BI and analytics strategy, ensuring alignment with AI initiatives and user experience goals.
  • Evangelize the BI/Analytics platform internally and externally.
  • Drive adoption, monitor usage, and continuously improve the platform based on feedback and impact.
  • Partner with Customer Success and Product teams to deliver measurable value.

  Cross-Functional Collaboration

  • Serve as a strategic bridge between global product leadership, regional teams, engineering, design, and vendor partners.
  • Build trusted relationships with C-level executives and product leaders.
  • Align diverse regional agendas while enabling local innovation.
  • Collaborate with Sales, Marketing, R&D, and Support to ensure unified go-to-market strategies.

Qualifications:

• Required Experience

  • 10–15+ years in product leadership roles, with 5+ years at Director/VP level in large-scale enterprise environments.
  • Proven success in global matrix organizations and vendor partnerships.
  • Deep expertise in multi-product portfolio management, governance, and cross-region execution.
  • Strong business acumen with a track record of linking technology investments to commercial outcomes.

  Technical Expertise

  • Expert-level knowledge of the modern data stack (Snowflake, Spark, Coalesce, dbt).
  • Extensive experience with cloud platforms (AWS and/or Azure).
  • Familiarity with BI tools (Power BI, Tableau, Looker, GoodData).
  • Experience with ML, recommender systems, and marketing automation.

  Leadership & Communication

  • Exceptional stakeholder management and influence at the C-suite level.
  • Strategic thinker with operational discipline and emotional intelligence.
  • Ability to thrive in ambiguous, cross-cultural, and globally distributed environments.
  • Skilled in lifecycle thinking, activation/retention mechanics, and human-centered design.

What Will Make us LOVE You

• Strategic Leadership & Vision – Ability to set long-term architectural direction while balancing pragmatic, hands-on decision-making
• Collaboration & Cross-Functional Communication – Skilled at partnering with engineers, product managers, AI/ML teams, and executives, translating complex technical concepts into clear business value
• Mentorship & Team Development – Strong coaching mindset to guide engineers, foster growth, and cultivate a culture of excellence and ownership
• Passion for turning complex data into intuitive user experiences for healthcare professionals and patients.
• Ability to write clear product narratives, critique message funnels, and wireframe dashboards.
• Strong presentation and storytelling skills to articulate business impact and ROI.

Are you FIT? Learn more about our Company culture

• Flexible. Vibrant, collaborative & diverse culture that is open-minded & embraces change.
• Insightful. Innovative industry experts who transform client businesses by delivering winning outcomes.
• Trusted. Experienced, reliable & accountable advocates with unwavering integrity.