About the Role

Veradigm is seeking a Salesforce Technical Architect to serve as the definitive technical authority for our Salesforce ecosystem across multiple subsidiaries. This is a senior people management and technical leadership role — not simply a technical lead position. We are looking for a seasoned architect who combines deep platform expertise with proven experience building, managing, and developing high-performing Salesforce teams.

You will own the end-to-end technical vision for Salesforce Sales Cloud, Service Cloud, and Experience Cloud — and you will be the driving force behind integration strategy, platform governance, architectural standards, and the growth and performance of the team that executes against that vision.

Key Responsibilities

Architecture & Technical Leadership

• Define and own the Salesforce enterprise architecture strategy, ensuring alignment with business objectives, enterprise architecture principles, and information security policy.
• Lead architectural design reviews and technical governance for all major Salesforce initiatives — establishing patterns, guardrails, and standards that span teams.
• Evaluate platform capabilities and emerging Salesforce features, translating them into actionable roadmap recommendations for executive and product stakeholders.
• Drive platform health: proactively eliminate technical debt, reduce security vulnerabilities, and maintain high standards of code quality across the Salesforce org.
• Own production uptime, performance monitoring, and incident response for the Salesforce environment.

Integration & Platform Engineering

• Architect and oversee bi-directional integrations between Salesforce and mission-critical systems including core EHR platforms, data warehouse, and third-party applications.
• Set standards for API design, webhook patterns, and enterprise data transfer strategies; lead technical decisions on iPaaS solutions such as Boomi and MuleSoft.
• Provide hands-on technical oversight of Apex development, Triggers, SOQL, Lightning Web Components, and Visualforce — stepping in at the code level when needed.
• Lead design and implementation of Salesforce Experience Cloud (Communities), including SSO, SEO best practices, and secure external access patterns.
• Govern the integration ecosystem spanning tools such as New Voice Media, Zuora, Slack, Outreach, Drift, Marketo, and other AppExchange solutions.

People Management & Stakeholder Leadership

• Directly manage a team of 7 or more Salesforce developers and administrators — owning hiring, performance management, career development, and day-to-day team operations.
• Set a high bar for engineering excellence across the team; provide consistent coaching, mentorship, and technical guidance that elevates team capability over time.
• Translate complex business requirements from Sales, Implementation, Marketing, Product, and Customer Service stakeholders into well-reasoned, scalable Salesforce solutions.
• Lead architecture and design sessions with cross-functional stakeholders; produce clear technical documentation, decision records, and solution designs.
• Independently manage multiple concurrent projects from inception through delivery, owning planning, execution, risk management, and communication.
• Manage and optimize a Salesforce environment of 200+ users, including user roles, profiles, permissions, flows, validation rules, reports, and dashboards.
• Provide advanced training and enablement to Salesforce users on platform capabilities, new features, and best practices.

About You

Experience & Qualifications

• 12+ years of experience in enterprise business systems or technical architecture, with 8+ years of hands-on Salesforce experience — including significant tenure as a technical lead or architect.
• 5+ years of direct people management experience leading teams of 7 or more, including full ownership of hiring, performance management, and team development — this is a required qualification, not a preference.
• Demonstrated experience designing and delivering large-scale, multi-cloud Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud) in complex enterprise environments.
• Expert-level proficiency in Apex, SOQL, Triggers, Lightning Web Components, and Visualforce.
• Deep experience architecting Salesforce integrations with enterprise systems using APIs, webhooks, and iPaaS platforms — Boomi or MuleSoft experience strongly preferred.
• Strong command of structured release management practices, including SFDX, GIT-based deployment pipelines, and CI/CD tooling.
• Excellent written and verbal communication skills — able to distill complex technical concepts for both engineering audiences and executive stakeholders.

Certifications

Required:

• Salesforce Certified Technical Architect (CTA) — required for this role
• Salesforce Platform Developer I & II
• Salesforce Application Architect and/or System Architect credential preferred

Bonus Qualifications

• 3+ years in a SaaS-based company in a senior technical leadership capacity
• Healthcare sector or health IT experience — familiarity with EHR systems, clinical workflows, or healthcare data standards (HL7, FHIR) is a significant advantage
• Hands-on experience with Zuora (revenue & billing) or Boomi Flow
• Experience building and maintaining BI dashboards and reports in Tableau, Power BI, or AWS QuickSight
• Familiarity with Agile/Scrum delivery frameworks and project management tools such as JIRA

Compensation Range:

Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates’ unique contributions and support their professional growth.

Enhancing Lives and Building Careers

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?

Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.

We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.

Visa Sponsorship is not offered for this position.

At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

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