Contractor • Client Operations
Operations
Pune, Maharashtra, India
JOB SUMMARY:
The primary purpose of this role is for the
- execution of daily reports for internal corporate needs
- setup of payers/clients for initial processing and maintenance in a dedicated UI
- maintenance of client specific keys and certificates
ESSENTIAL FUNCTIONS/MAJOR JOB RESPONSIBILITIES:
· Acts as Liaison with Business Analysts and/or internal/external clients to ensure needs are understood
· Writing SQL queries and executing stored procedures for data analysis and research
· Executes existing reports according to a monthly calendar and delivers them to internal users
· Maintains configurations for new and existing customers
· Produces supporting documentation for internal and external customers as needed
· Achieves productivity targets to ensure deliverables are met on schedule and defined quality standards
JOB REQUIREMENTS:
Academic and Professional Qualifications:
· Successful completion of a bachelor’s degree or relevant technical experiences
Experience
· 6 month – 1 year experience
· Experience with Microsoft SQL Server running SQL queries and stored procedures
· Solid and demonstrated desktop Microsoft skills Required
· Proven ability to communicate effectively to management
· Organizational and excellent communication skills
Working Arrangements
· Standard work week or as defined by assignment requirements
· Primarily works in standard office environment or remotely
· May require after-hours, on-call support and/or holidays
· On-call and after hours work during peak times including end of month/quarter/year; during this time PTO is limited to meet business needs
· Night Shift
Must have:
- SQL server experience (writing queries, running stored procedures)
- Microsoft Office skills (Excel – pivot tables, charts)
- Testing skills (QA background)
- Daily operations experience
- User setup and maintenance
- Running reports