Healthcare - Technical Integration Lead (Client Facing)
Avalon Healthcare Solutions
About Avalon Healthcare Solutions:
Avalon Healthcare Solutions is the world's first and only Lab Insights company, bringing together our proven Lab Benefit Management solutions, lab science expertise, digitized lab values, and proprietary analytics to help healthcare insurers proactively inform appropriate care, reduce costs, and improve clinical outcomes. Working with health plans nationwide, the company covers over 44+ million lives and delivers 10-20% proven outpatient lab benefit savings. Avalon is pioneering a new era of value-driven care with its Lab Insights Program that captures, digitizes, and analyzes lab results in real-time to provide actionable insights for earlier disease detection, ensuring appropriate treatment protocols and driving down overall costs.
Avalon is a portfolio company of Francisco Partners, a global private equity firm that specializes in investments in technology and technology-enabled service companies. Avalon is a high growth company where every associate has an opportunity to make a difference.
Avalon has years of expertise in managing lab benefits and now is leveraging digitized lab results to drive quality clinical outcomes and proven savings. When you look at how we bring this to life, we offer Lab Insights solutions that work together to arm you with critical lab-driven insights to accelerate your value-driven care success. This is the first-of-its-kind suite of solutions to help you achieve the Triple Aim of improving the patient experience of care, improving the health of populations, and reducing the per-member cost of healthcare.
You will be part of a team that shapes a new market and business. Most importantly, you will help Avalon to achieve its mission and improve clinical outcomes and health care affordability for the people we serve.
For more information about Avalon, please visit www.avalonhcs.com.
About the Technical Integration Lead position:
The IT Integration Lead is dedicated to client implementations and is a critical member of the Avalon Core Implementation Team (CIT). The role of the IT Integration Lead is to serve as the bridge between the client IT team and the Avalon IT team through the technical integration of Avalon’s LBM program into the health plan’s systems. The IT Integration Lead consults our health plan clients on their solution architecture and technical design, and leads the technical requirements gathering for Avalon.
An effective IT Integration Lead will have:
- Extensive knowledge of health plan operations.
- Strong technical background, with a focus on integration technologies.
- Strong personal and communication skills – experience in consulting and/or client-facing roles.
- Persistence, assertiveness, and a drive for continuous improvement.
This position is eligible for remote work, but quarterly travel will be required to Avalon's corporate office located in Tampa, Florida.
Technical Integration Lead – Essential Functions and Responsibilities:
- Ensures successful implementation of the Avalon LBM program (i.e., delivering full program scope on schedule with minimal defects/issues) by ensuring all technical integration points are collaboratively and effectively designed and supported throughout development and testing.
- Serves as the client facing subject matter expert on all aspects of technical integration. Delight the client.
- Serves as internal subject matter expert for Avalon technical delivery teams on questions of client-driven requirements and Avalon implementation processes.
- Drives creative and innovative solutions to new, non-standard requirements from clients
- Drives internal process and technical solution improvement opportunities.
- Act as business owner of all technical integration related materials within the Avalon Implementation Toolkit (e.g., the relevant sections of the Implementation Guide and supplemental specifications documents).
Technical Integration Lead – Minimum Qualifications:
- Minimum of eight years of IT experience in some combination of testing, development, and project management roles.
- Bachelor’s degree
- Experience developing on the SQL Server ETL stack.
- Strong T-SQL background.
- Solid understanding of SOAP and REST webservices.
- Experience with HIPAA EDI transactions, especially the 837, 835, 270/271.
- Understanding of the healthcare claims adjudication process.
Technical Integration Lead – Preferred Qualifications:
- Experience with API testing tools, e.g. SoapUI, Postman.
- Development experience in .Net or Java technologies.
- Comfortable in a high-visibility, individual contributor role with the ability to work cross-functionally and with all levels of the organization.
- Demonstrated ability to lead a team through problem solving and creative solutioning.
- Demonstrated ability to deliver results while balancing competing priorities and timelines.
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