BARBRI is hiring an Inside Sales Specialist. This role advises and assists new and returning students/clients as they seek information and eventually enroll in their selected programs. Among other things, the Sales Specialist actively provides solutions to prospects who may need assistance as they navigate the website and landscape of higher education in respect to Continuing Education, job-skills training for the legal profession and the legal industry. During the enrollment process, the Enrollment Specialist creates a caring and supportive environment that puts the student first in accordance with the mission, core values, and purposes of and partner institutions.

Position Duties:

· Responsible for the overall recruitment and outreach efforts & counseling to prospective students and registered students to assist Barbri in meeting enrollment goals

· Conducts directed follow-up activities and communications for prospective students, and newly admitted students via email, mail, phone, and CRM system.

· Responds daily to information requests acquired through website and general email.

· Receives all inbound prospective student phone calls.

· General program administrative support as needed.

· Provides admissions counseling and academic planning advice to prospective students, and newly admitted students via email, telephone, video conferencing, and mail.

· Facilitates informational inquiries and admission of students by working closely other Barbri departments.

· Exercises professional judgment to interpret Barbri policies to advise prospective and new students about enrollment, transferability of skills gained in various programs, policies, all available alternative funding sources, financial aid process, scholarships, program requirements, registration, tuition classification, and available student support services.

· Other duties and projects, as required

Skills & Experience Requirements:

· Associate degree in business or related area of study or equivalent or combination of education and relevant experience.

· Minimum of 2 years of experience in education sales or e-learning sales preferred

· Salesforce and/or Hubspot experience preferred.

· Experience working with a diverse, multicultural and socio-economic student population.

· Experience providing high quality customer service through phone and email interactions with clients, customers, or students.

· Ability to calculate figures and amounts such for tuition and required materials (books, etc.).

· Ability to solve practical problems and deal with a variety of concrete variables.

· Ability to interpret a variety of instructions.

· Exceptional people and telephone skills.

· Must be able to multi-task, while maintaining a courteous and pleasant attitude towards the students, families and institutional partners.

· Ability to adapt to various job duties and focus quickly.

· Able to learn and use admission software, along with other Microsoft Office programs: Microsoft Office Suite (Outlook, Word, Excel, Teams & PowerPoint)

· Proven data-entry skills (WPM 55+ with high accuracy)

· Knowledge of federal, state, and local laws, regulations, and policies related to student records and information systems; (FERPA Trained)

Required Skills:

· Oral communication—the individual speaks clearly and persuasively in positive or negative situations

· Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information

· Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans

· Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality

· Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events

· Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. Proven professional maturity, with the ability to handle confidential information.

Thrive Beyond the Basics: Our Perks Package

We believe your dedication deserves more than just a paycheck. That's why we offer a comprehensive perks package designed to support your well-being and fuel your passions. Here's a taste of what awaits you:

• Competitive Benefits: Health, dental, vision, and life insurance plans to keep you and your loved ones covered. Plus, a healthy contribution to your 401(k) retirement savings.

• Work-Life Harmony: We prioritize a healthy balance. Enjoy generous paid time off, including vacation, sick leave, volunteer and other "personal" days, to recharge and explore your interests.

• Wellness Programs: Stay healthy and happy with an on-site fitness facility in our HQ, discounts on gym memberships, and wellness initiatives to support your physical and mental well-being.

• Continuous Learning Opportunities: As an education company, we believe in the power of learning. Access our extensive library of educational resources, courses, and workshops to enhance your skills and knowledge in both professional and personal development areas.

• Flexible Work Arrangements: We understand the importance of work-life balance. Enjoy flexible work hours and remote work options, allowing you to manage your schedule and responsibilities effectively.

• Opportunities for Growth and Advancement: We're committed to helping you reach your full potential. Benefit from opportunities for career growth and advancement through mentorship programs, volunteer opportunities, performance evaluations, and ongoing feedback/coaching sessions.

• Employee Assistance Program: Life can be unpredictable, and we're here to support you through challenging times. Access our employee assistance program for confidential counseling, legal assistance, and other support services.

• And More!

At Barbri, we believe that investing in our employees leads to mutual success. Join us and be part of a passionate team dedicated to transforming education through innovative technology.

Barbri is an equal opportunity employer workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are dedicated to creating an inclusive environment where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Join us in our mission to empower individuals through education and technology. We welcome candidates from all backgrounds to apply and help us build an inclusive workforce.

Department

CLS by BARBRI - Sales

Locations

Dallas, TX

Remote status

Fully Remote

Yearly salary

$50,000 - $55,000

Employment type

Full-time

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