Regional Manager, CRM Development
Black Duck
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.
We are looking for a Salesforce Regional Manager to join Black Duck’s Business Applications team who is experienced with and passionate about high-quality Salesforce implementations. As a Developer and a Manager, you will be a Salesforce technical and management resource for the other developers in India. This role will report to the Senior Manager of CRM, and will provide engineering leadership and management guidance while always coordinating with the larger CRM team.
Key Responsibilities:
- Supervise India-based developers and admins in day-to-day work, human resource concerns, and build a positive culture.
- Coordinate closely with other team members around the world on work and planning.
- Design, document, build, test, and deploy components and automations within Salesforce.
- Manage integration of Salesforce with other third-party applications and Black Duck systems.
- Keep abreast of new Salesforce features and functionality enhancements.
- Recommend best practices around new and existing Salesforce features.
- Promote tested & approved changes from Sandbox instances to Production via Copado.
- Manage workflow and suggest improvements to business processes to address strategic initiatives.
- Drive alignment on platform coding standards and SFDC platform limits.
- Establish secure coding practices and enforce standards for every release.
- Proactively identify technical debt and improvements.
Your Impact:
- A manager who fosters a collaborative and positive work environment.
- A trusted member of the Salesforce team, developing tickets, code reviewing others’ work, and providing guidance on technical questions.
- A true owner who is passionate about delivering high quality work and mentoring others to do the same.
Key requirements:
- 7+ years of extensive Salesforce development experience with Apex, Visualforce, Lightning components, LWC, triggers, batch Apex, Salesforce APIs, configuring Salesforce using flows, validation rules, roles & profiles.
- 3+ years of team leadership and people management experience.
- Excellent communication skills with both business and technical stakeholders. Experience working and communicating with global teams.
- Proven track record of building high-performing teams, developing top engineering talent, and helping engineers make technical and career progress.
- Experience with Sales Cloud, Service Cloud and Community Cloud.
- Experience integrating Salesforce with other applications using SOAP, REST, BULK APIs.
- Experience with Salesforce DevOps & CI/CD processes using Copado or similar tools.
- Platform App Builder and Platform Developer certifications are mandatory; Platform Developer II, Application Architect certifications are preferred.
- Bachelor of Science in Computer Science, Information Systems, IT, or other related fields required, Master’s in Science, as nice to have.
Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.