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VP, Consultant Relations



Posted on Wednesday, June 28, 2023

We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!

Job Description
The Director of Consultant Relations is part of an interdisciplinary marketing, sales, and client service team. This position is the primary liaison with the various firms in the search advisor consultant community that leads prospective benefits administration searches. This role requires the ability to understand general benefits administration industry and market dynamics.
Primary responsibilities:
• Support new business growth through established, dominant search consultant firms by cultivating and maintaining trusted partnerships with top tier search consultants in the industry.
• Develop and maintain relationships with mid and lower tier firms to ensure bswift brand is top of mind when initiating a search for a new prospect.
• Continually assess new firm and consultant distribution opportunities
• Partner closely with bswift Executive Leadership and Client Services teams to bring meaningful business and mutual client updates to consultant community on a regular cadence.
• Lead consistent communication strategy and ongoing interaction with search consultants to ensure they are always aware of our strategy, vision and direction for bswift products and services.
• Coordinate and conduct regular business update meetings respond to ad hoc consultant requests, and assist in go-to-market materials updates, CRM updates, and driving RFP process efficiency.
• Act as first point of contact in the RFP process; review RFPs for fit, answer questions, and kickoff overall process
• Coordinate and provide mutual client reviews and pro-actively reach out to clients and/or their consultants on a regular basis
• Participate in industry conferences and events to promote the firm, build relationships within target markets and the consultant community and remain current in profession and industry trends
The position requires outstanding relationship management, interpersonal, and oral/written communication skills. The candidate must have a history of successfully developing relationships or expanding relationships with search consultants and/or brokers. In addition, the successful candidate must be knowledgeable of the healthcare, benefits and administration industry.
• 7-10 years of experience in consultant relations, client service, or relationship management. A strong work ethic and the ability to work effectively, independently and as part of a team, are critical to success in this role.
• Bachelor's degree preferred. A CFA and/or MBA are a plus.
• Ability to travel
• The candidate must have hands on PC proficiency with MS Word, Excel and PowerPoint and SalesForce.
• Ability to work extensively with peers across departments, work collaboratively with team members.
• Strong client service ethic dedicated to exceeding customer expectations.
• Ability to prepare both internal and external communications.
• Demonstrated ability to analyze and improve workflow processes.
• Demonstrates strong project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines.

• Working in our ORANGE culture and living our values of Higher Standards, Greater Accountability and More Fun
• No more Sunday blues
• Seeing success in a thriving in fast-paced, high growth environment
• Being involved in shaping processes and team member experiences
• Agility and ability to adapt and lead change organizationally

In the spirit of pay transparency, we are excited to share the base salary range for this position is $130,000-$150,000 exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!

At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.

bswift was named one of Chicago’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.

We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

If you have what it takes to join our award-winning culture, we’d love to hear from you!