Implementation Analyst
Bswift
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Remote
We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!
Summary:
The Implementation Analyst assists the Implementation Manager with site development, testing, analysis, and support of the bswift software implementation lifecycle.
Job Details:
- Build client sites, including benefit plan rules, details, prices, text and documents
- Test client sites to ensure proper functionality and quality
- Conduct regression testing to discover software enhancements or needs
- Import data into system as needed and assist with ad hoc client projects
- Prepare employee and employer communication documents
- Triage client tickets and questions via email and voicemail and provide next response time
- Audit system data from various sources and produce reports about summary and details
- Assist call center through answering inbound calls from specific clients and their employees
- Resolve any data discrepancies with external vendors
- Perform billing tasks such as invoice generation, posting payment, and reconcile receivables
Required Experience:
- 1-3 years of relevant work experience.
Education:
- Bachelor's degree (B. A.) from four-year college or university; or equivalent relevant work experience.
Standard business hours are 9-5pm Central Time unless otherwise stated in the job description.
In the spirit of pay transparency, we are excited to share the base salary range for this position is $22-29/hr, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!
At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.
bswift was named one of Chicago’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.
We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.
If you have what it takes to join our award-winning culture, we’d love to hear from you!
This job is no longer accepting applications
See open jobs at Bswift.See open jobs similar to "Implementation Analyst" Francisco Partners.