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Client Analyst II - Specialty Services - Evidence of Insurability

Bswift

Bswift

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See open jobs at Bswift.
IT
Remote
Posted on Wednesday, January 24, 2024

We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!


Responsibilities:
The primary objective of the Analyst II – Specialty Services position is to contribute to a team that produce “raves” through their ongoing service and support for a broad range of clients across multiple specialized functional areas.
Specialty Services includes: Evidence of Insurability, Life Claims Processing, and State Waivers.
This position is for: Client Analyst II - Specialty Services - Evidence of Insurability
This role is remote and can be filled anywhere in the U.S. However, no matter the candidate’s geography, bswift operates with Central time zone expectations for availability and expects the same of all teammates.

Specific responsibilities include the following:
• Manage deliverables independently and contribute to the health of overall book of clients by delivering outstanding service
• Serve as a SME/Coach to Analyst I
• Identify and offer suggestions to improve operations practices
• Build a relationship with internal customers via ongoing governance and personal discussions with full portfolio of clients and peers
• Communicate risks and status of deliverables proactively
• Back up Analysts I & II during absences
• Execute advanced tasks/audits
• Assist Manager to close escalations fully
• Participate in implementation projects as needed
• Adhere to processes and adapt to new procedures as they evolve

Qualifications/Experience/Skills/Other Requirements:
• 1+ years of work experience, which can include summer jobs, internships
• Proficiency with Excel and other Microsoft Office products
• Ability to assist and equip others to efficiently solve complex problems
• Strong customer service orientation
• Excellent verbal and written communication skills
• Adaptability to a rapidly changing priority list
• Willingness to overtime on occasion, with prior approval
• B.A. or B.S. required, or equivalent relevant work experience

Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description.

In the spirit of pay transparency, we are excited to share the base salary range for this position is $22-$29/hr, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!

At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.

bswift was named one of Chicago’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.

We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

If you have what it takes to join our award-winning culture, we’d love to hear from you!

This job is no longer accepting applications

See open jobs at Bswift.