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Senior Cloud Site Reliability Engineer

Bswift

Bswift

Software Engineering
Remote
Posted on Tuesday, February 20, 2024

We’re looking for motivated and goal-driven team members who can do what it takes to make a company great. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you have the bswift values of higher standards, greater accountability and more fun, we want to hear from you!

Position summary
Cloud Site Reliability Engineer (SRE) integrates software and systems engineering to develop and manage distributed, and fault-tolerant cloud systems at scale. SRE plays a crucial role in guaranteeing the reliability and uptime of bswift infrastructure, catering to both internal critical systems and those visible to external users, all aligned with customer requirements and a commitment to continuous improvement. Additionally, SRE maintains vigilant oversight of our systems' capacity and performance.

Responsibilities
• Refine and fine-tune monitoring solutions, orchestrating their configuration to meticulously track, analyze, and guarantee peak performance, unwavering reliability, and proactive issue resolution for both the application and system health.
• Collaborates closely with bswift's tech teams to enhance the client reliability experience by proactively preventing incidents. Plays a role in ongoing engineering improvements focused on speeding up incident detection, refining triage procedures, and expediting resolutions—all with the goal of providing an outstanding customer experience.
• Lend your specialized expertise to navigate and resolve intricate challenges associated with cloud infrastructure, automation processes, and application performance. Foster collaborative efforts with development and operations teams, actively engaging in the diagnosis and resolution of issues spanning across cloud infrastructure and applications.
• Architect, deploy, and refine innovative AWS cloud solutions, skillfully harnessing automation tools to enhance efficiency and scalability. Pioneer the development and implementation of automated solutions, streamlining deployment, configuration, and orchestration processes through advanced tools such as Terraform, Ansible, or AWS CloudFormation.
• Forge collaborative partnerships with security teams to execute and reinforce optimal practices for security and compliance within the dynamic cloud environment. Execute pinnacle practices for ensuring security, compliance, and meticulous cost management within the AWS environment.
• Stay up-to-date with industry trends and emerging technologies to enhance our cloud infrastructure.
• Participate in a 24/7 on-call rotation to respond to incidents and ensure system availability.

Requirements
• Bachelor's degree in Computer Science, Information Technology, or equivalent experience required.
• Proven experience as a Cloud Engineer with a strong emphasis on AWS.
• Strong scripting skills (Python, Bash, PowerShell) for automation and troubleshooting tasks.
• Expertise in monitoring solutions, particularly AppDynamics and CloudWatch, to drive insights into application performance and system health.
• Possess a profound mastery of automation tools and frameworks, including but not limited to Terraform, Ansible, and AWS CloudFormation, specializing in Infrastructure as Code (IaC) and Continuous Integration/Continuous Deployment (CI/CD) paradigms.
• Demonstrate a proficient understanding of load balancers, firewalls, and the foundational elements of TCP/IP networking architecture, along with expertise in core technologies such as HTTP, DNS, routing, and more.
• Exhibit exceptional communication and interpersonal proficiency, fostering effective collaboration within a team-oriented environment.
• AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer) are a plus. Position summary
Cloud Site Reliability Engineer (SRE) integrates software and systems engineering to develop and manage distributed, and fault-tolerant cloud systems at scale. SRE plays a crucial role in guaranteeing the reliability and uptime of bswift infrastructure, catering to both internal critical systems and those visible to external users, all aligned with customer requirements and a commitment to continuous improvement. Additionally, SRE maintains vigilant oversight of our systems' capacity and performance.

Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description.

In the spirit of pay transparency, we are excited to share the base salary range for this position is $120,000-$140,000, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package!

At bswift, our values are Higher Standards, Greater Accountability and More Fun. We pride ourselves on having an engaged, friendly and smart team that goes the extra mile to get the job done right. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth.

bswift was named one of Chicago’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, 2020 and 2021, as well as one of the Nation’s Best and Brightest Companies to Work For® in 2014, 2015, 2016, 2017, 2018, 2019, and 2020.

We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

If you have what it takes to join our award-winning culture, we’d love to hear from you!