Discovery Education is looking for a Partner Success Manager to join our Partner Success team. As a member of the Partner Success team, the ideal candidate will work directly with cross-functional peers in the region to develop and execute effective engagement strategies, assess and manage risk accurately, and provide accurate forecasting of their portfolio and attainment of revenue targets. This high-visibility role will report directly to the Senior Director, Partner Success, and will be based in NY state. In This Role You Will: Plan and maintain an individual book of business, including but not limited to account strategies, escalations, objectives, and initiatives in alignment with the Discovery Education Partner Success organization and methodologiesApply understanding of SaaS business models and their overall relationship to customer successUnderstand, coordinate, and implement systemic professional learning plans within a districtStay up to date on industry trends, engagement methodology, and strategies that drive revenue growthAssess risk and elevate in order to achieve and exceed quarterly churn targets and focus on sharing finding across the teams and organizationResults-driven professional who is self motivated, highly organized, and adept at managing multiple priorities simultaneously in fast-paced environmentsWork with sales and success leaders to identify trends and uncover opportunities for improved or new success engagements or professional development offeringsAbility to innovate, persuade, and problem-solve with partners, peers, and cross-functional team members and incorporate all learnings into daily activity Core Competencies for Success: Demonstrable success supporting K12 institutions with SaaS or professional learning implementationsComfortable working across the spectrum from decision makers to front-line users or implementors with an understanding of the challenges customers face in SaaS implementationsAcumen of retention, churn and growth metrics; understanding of value drivers in recurring revenue business modelsAbility to prepare, present, and revise forecasts based on risk assessmentsStrong consultation skillsUnderstand, coordinate, and implement systemic professional learning plans within a partnershipProficiency with Salesforce, Gainsight (preferred), and Microsoft Office Credentials and Experience: Bachelor’s degree or higher, or equivalent work experienceAt least 5+ years in customer success/service or salesRemote work with ability to travel 30-40% of the timeLegal right to work in the United States This role is designed to be remote and can sit in New York.The hiring range for this position is between $87,850 - $97,600 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, this position is eligible for a Variable Target.