The Training Consultant collaborates with the e2open implementation team and engages with e2open customers and partners to develop and deliver end-user training materials including presentations, demonstrations, exercises and help files for e2open software applications.

This is a remote position but you must live in Poland. Candidates with less than 2 years of experience will be considered under an Associate Training Consultant job title.

Responsibilities

• Develop highly customizable training materials including online tutorials, work instructions and quick reference guides
• Collaborate across multiple departments to manage and organize the delivery of customer training based on project needs
• Deliver instructor led training in on-site or virtual formats
• Provide qualitative feedback on project training activities to Manager, Training and make recommendations for improvements to training tasks and deliverables
• Ensure highest quality of education and training is delivered to e2open customers and stakeholders
• Effectively manage multiple projects at once

Qualifications and Experiences

• Bachelor’s degree or equivalent in Technical Communication and/or experience in training content design and development
• Proficiency in the English language
• Strong interpersonal, analytical and decision making skills
• Proven ability to communicate effectively with a diverse range of people cross-functionally, regionally, with diverse cultures
• Experience at a global software or consulting firm is desired
• 0-2+ years experience working in education, software services or related field (supply chain)

Physical Requirements

• General office environment and responsibilities requiring:
• Extensive use of computer which involves viewing a monitor and keyboarding for most of the workday
• Placing and receiving phone calls
• May require occasional travel as needed