The Facilities Coordinator will work onsite at their designated office location and will work closely with the Facilities Manager or Lead, Facilities to support all Facilities activities in the Americas. They may be assigned one or more additional offices to manage that do not have onsite Facilities support. They are the first point of contact for internal and external customers seeking support and information from the Facilities organization of e2open. They are responsible for managing office functions including repair, maintenance and cleanliness of their assigned office and equipment, security badge and access assignments, daily office operations, and maintaining office records. They are the Culture Committee lead for their designated facility and responsible to organize and coordinate company events. Additionally, under the supervision of the Facilities Manager, will manage all outside contractors in support of the Facilities Department, including maintain records and contracts, coordinating project activities related to new office setup, office moves, upgrades, and renovations, and providing scheduling support.

RESPONSIBILITES:

• Responsible for maintaining office appearance, meeting and event set up, coordination, tear down and clean up.
  • Responds to employee inquires. Ensures timely and quality service delivery to employees. Follows up with employees to ensure customer satisfaction.
• Provide basic audio/visual support and troubleshooting for meetings, coordinating with IT as needed.
• Generate and assist in preparation for new hire(s) orientation and office preparation including desk set up, create employee photo ID badge, issue security access badge, provide office tour, and situate for virtual onboarding presentation.
• Works with the office Culture Committee to organize quality of life events, company celebrations and annual events.
• Ability to navigate the entire Procurement process including new vendor setup, entering and following up on purchase requests, and contract review.
• Act as site Emergency Safety Team Leader. Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety.
• Manage visitor check in/out
• Monitor spending for office, breakroom, and general facilities supplies and assist with the preparation of annual office budgets.
• Coordinates and updates floorplan seating chart on a routine basis.
• Participate in various audits and other administrative duties as assigned.
• Assists with coordination of requests for office remodels, reconfigurations, and moves.
• Assists with planning, coordinating, estimating, and scheduling maintenance and building projects.
• Liaises with Property Management firm for office needs such as temperature adjustments.
• Support general receiving functions and perform all related administrative documentation associated with receiving & shipping
• ability to travel to other E2open offices to assist with office relocations and closures, as needed.”
• Other tasks and activities as assigned

QUALIFICATIONS AND EXPERIENCE: NEEDED

• Minimum High School Diploma, College preferred.
• 3+ years administrative office experience, or hotel front desk experience desired. Preference is experience with a corporate office environment, hotel concierge, or front desk.

• Task management (Overseeing multiple tasks/projects simultaneously and maintaining a consistently high level of output)
• Listening and learning (Ability to assess priorities quickly, and become proficient with protocol, culture, and processes)
• Problem-solving (Takes initiative and goes beyond established framework; looks for new ideas and creative solutions to overcome challenges)
• Office technology (Intimately familiar with Internet tools and strong proficiency in Concur, Word, Excel and PowerPoint)

• Ability to work in a team environment with a strong customer service focus
• Strong communication skills, both written and verbal
• Ability to handle confidential and sensitive information with the appropriate discretion
• A polished and professional demeanor

PHYSICAL REQUIREMENTS:

• The position will require mobility throughout the day
• Climbing a ladder up to 8’ possible
• Heavy lifting may be necessary, 25lbs plus
• This is an in-office position
• Available to work after standard business hours and weekends as needed

May require 25% travel or more if needed