Datacenter Engineer – Hosting Operations

Job overview:

As a Data Center Engineer, you will play a critical role in ensuring the smooth operation and physical integrity of E2open’s data centers. Your primary focus will be on managing and maintaining the physical infrastructure, including servers, racks, cabling, power distribution, cooling systems, and security measures. You’ll collaborate closely with cross-functional teams to optimize data center performance, enhance reliability, and address any hardware-related issues.

Key Responsibilities:

• Infrastructure Management:
• Install and maintain server hardware, switches, routers, and storage devices.
• Manage data center racks, ensuring proper organization, labeling, and cable management.
• Monitor power distribution units (PDUs) for optimal performance.

• Troubleshoot and resolve hardware-related issues promptly.

• Physical Security:
• Implement and enforce access controls and security protocols.
• Conduct regular audits to ensure compliance with security standards.

• Collaborate with security teams to address any vulnerabilities.

• Cooling and Environmental Control:
• Monitor temperature, humidity, and airflow within the data center.
• Optimize cooling systems to maintain ideal operating conditions.

• Coordinate maintenance and repairs as needed.

• Capacity Planning:
• Assess current and future capacity requirements for servers, storage, and networking equipment.
• Plan for expansion, upgrades, and migrations.

• Work closely with procurement teams to order necessary hardware.

• Heavy Equipment Handling:

• Be physically capable of lifting and moving heavy equipment, including servers, racks, and other infrastructure components.

• Documentation and Reporting:
• Maintain accurate records of data center assets, configurations, and changes.
• Generate regular reports on performance, utilization, and incidents.

• Document procedures and best practices.

• Collaboration:
• Partner with network engineers, system engineers, and facilities teams.
• Participate in cross-functional projects related to data center infrastructure.
• Communicate effectively with stakeholders.

Skills and Qualifications:

• Bachelor’s degree in Computer Science, Electrical Engineering, or a related field (or equivalent experience).
• Certifications such as CompTIA Server+, Cisco CCNA, or equivalent are desirable.
• Proficiency in rack and stack procedures, cable management, and hardware troubleshooting.
• Familiarity with data center design principles, power distribution, and cooling systems.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.

  E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

  E2open participates in the E-verify program in certain locations, as required by law.