Implementation Engineer
E2open
E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and opportunities to help companies improve efficiency, reduce waste, and operate sustainably. Our employees around the world are focused on delivering enduring value for our clients.
We are not currently accepting applications from residents of NY, CO, CA and WA for this role
Implementation Engineer
POSITION OVERVIEW
This Implementation Engineer role is responsible for configuring and customizing e2open’s Intelligent Application Suite in line with the e2open's direction and customers’ business needs. The implementation Engineer will work in a team of project manager, architects, application implementation engineers and testers in the full SDLC cycle including requirements gathering, solution design and development, user acceptance testing and solution implementation.
RESPONSIBILITES:
- Configures E2open application and collaborates with technical team for implementation of integrations and customizations to meet client’s needs
- Demonstrates expertise in software implementations and applies industry knowledge to decipher client’s needs
- Partnering with internal product/analytics team to implement standard solutions.
- Customizing standard solutions to meet customer requirements.
- System testing, trouble shooting, code review and unit testing.
- Presenting solutions to the customers.
- Offer third level support to the production support team.
- Works closely with and communicate effectively and independently with project managers, Solution Architects and Quality Engineers, as well as customers.
- Responsible for collaborating regularly with global, multicultural teams both within E2open and on client’s side
- Some after hours availability might be needed based on timeline criticalities
QUALIFICATIONS AND EXPERIENCE:
- Degree in Computer Science, Information Technology or other relevant IT programs / courses.
- Minimum 1-4 years’ experience in software development
- Proficiency in Java programming, Oracle SQL, Stored procedure, UNIX scripting
- Proficiency with XML and SQL would be beneficial
- Capacity for teamwork, analytical skills, creativity, and willingness to acquire new skills.
- Ability to troubleshoot system and software issues related to the solution to improve quality of solution delivery and resolve bugs
- Good knowledge of English – Verbal and Written
PHYSICAL REQUIREMENTS:
- General office environment and responsibilities requiring:
- Extensive use of the computer which involves viewing a monitor and keyboarding for most of the workday
- Placing and receiving phone calls
- Occasionally moving and lifting objects up to 20 pounds
- May require 5% travel or more if needed
E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
E2open participates in the E-verify program in certain locations, as required by law.
E2open does not accept unsolicited referrals or resumes from any source other than directly from candidates or preferred vendors. We will not consider unsolicited referrals.