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Vendor Relations Rep

Follett Learning

Follett Learning

McHenry, IL, USA
Posted on Thursday, August 22, 2024

The Vendor Relations Rep will invoice reconciliation of inventoried products. Ensure that vendor accounts are current. Interact with vendors on various topics: billing discrepancies, title availability inquiries, purchase order status inquiries, chargeback creation, application of credits, account maintenance, coordinate product returns, etc.

  • Reconcile invoices for payment, ensuring that the correct prices and discounts are given.
  • Identify and research all discrepancies between billed quantities and received quantities on the invoices.
  • Research all titles rejected by Receiving Department.
  • Prepare chargebacks for all billing discrepancies.
  • This must all be done in a timely manner to ensure that the account is current and in good standing, promoting a strong working relationship with the vendors.
  • Title availability research. Contact vendors inquiring about title availability based on Customer Service reports, Inv Mgmt Dept. queries, vendor invoices, vendor-supplied spreadsheets, documents.
  • Match and apply credit memos to open chargebacks. (10%-weekly)
  • E-mail chargeback copies to vendors
  • E-mail returns packing slips to vendors to obtain permission to return. Coordinate with Returns Dept. to pull product to be sent to Shipping Dept. to be returned.
  • Research overdue PO’s (over 21 days with no receipts/invoices)
  • Maintain and update publisher files as new information is obtained.
  • Respond promptly and professionally to all vendors’ requests. Contact and work with vendors regarding all issues, i.e. discount discrepancies, pricing, billing errors, shipping, PO status, proofs-of-delivery, invoices, product returns to vendors, etc.
  • Complete all assigned reports accurately and within specified timelines.
  • Prepare specified documentation to record inventory adjustments (both mechanical and manual). Perform these adjustments to ensure the integrity of the inventory.
  • Request vendor payment details from Finance

Requirements

  • High school diploma or equivalent of experience
  • 0-3 years of related experience

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment, without regard to race, color, religion, national origin, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.

As an Equal Opportunity Employer, we are committed to providing reasonable accommodations to job applicants with disabilities. If you are interested in applying for employment and need assistance or an accommodation in the application process due to a disability, please contact us by email or phone.