Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!

Job Title: Cyber Security Engineer

Work Location: Onsite – Washington, DC (Northwestern)

Work Schedule: Full Time, Monday – Friday, flex arrival and departure times within core hours of customer operation.

Position Summary:
Forcepoint is one of the world’s largest private cybersecurity companies. As a Cyber Security Engineer at Forcepoint, you will be joining our professional services engineering team. The work is challenging and provides support to a single customer site. Supporting a single customer environment will require you to troubleshoot and resolve a wide variety of issues independently. While you’ll have reach back to other engineering staff, you’ll be expected to be a self-starter and multitask, while still communicating effectively with customer and engineering management. The ideal candidate will have previous experience providing administrator or SME level support for endpoint security solutions, such as HBSS, Tanium, Digital Guardian, etc.

What You'll be Doing:
Many job listings provide a wide range of confusing and often vague terms. Here at Forcepoint we take a different approach by spelling out the key things you’ll be responsible for.

• Installing, maintaining, upgrading/patching, and troubleshooting the Windows or RHEL 8.x OS used by Forcepoint products onsite in physical and virtualized environments.
• Working with helpdesk and development team staff to address issues or bugs discovered in products onsite.
• Creating, maintaining, upgrading/patching, and troubleshooting ESXi or Hyper-V hosted virtual machines.
• Monitoring and troubleshooting the performance of Forcepoint products onsite.

• Reviewing, applying, and remediating security vulnerabilities or security controls based on STIG guidance or scanning reports.
• Installing firmware updates on physical hardware components, such DellEMC or HPE servers, SANs, switches, etc.
• Working with onsite government, contractor, or subcontractor staff to resolve issues with onsite products as first line of support.
• Communicating with customer and Forcepoint management daily, providing detailed summaries of activities along with in-depth trip reports where applicable.
• Assisting in the lifting/racking and cabling of physical hardware. **

• Possibility of 10% or less travel to customer coop site locations.
• Other duties as assigned***

What Environment You’ll Be Supporting:
The information show below represents a high-level overview of the environment(s) you’ll be primarily supporting.

Environment #1

• 5 ESXi Hosts
• 20 VM’s running primarily an RHEL 8.x OS and a few running Windows server.

Environment #2

• 2 ESXi Hosts
• 6 VM’s running primarily an RHEL 8.x OS.

Things You Must Have to Apply:

• An active (currently in use) – TS with SCI or SCI eligibility within two years from last use.
• A bachelor’s degree in computer science, Information Systems, Cyber Security, or equivalent education and/or work experience.
• At least one DoD Approved 8570 Baseline Certification at IAT level II (2) or higher.
  Required only for DoD professional services roles.
• The ability to obtain the appropriate work authorizations that may be required under U.S. ITAR or EAR regulations from the applicable U.S government agency.
• 4+ years’ experience performing the following tasks:

• Installing, maintaining, upgrading/patching, and troubleshooting the Windows or RHEL 8.x OS used by Forcepoint products onsite in physical and virtualized environments.
• Working with helpdesk and development team staff to address issues or bugs discovered in products onsite.
• Creating, maintaining, upgrading/patching, and troubleshooting ESXi or Hyper-V hosted virtual machines.
• Monitoring and troubleshooting the performance of Forcepoint products onsite.
• Reviewing, applying, and remediating security vulnerabilities or security controls based on STIG guidance or scanning reports.
• Installing firmware updates on physical hardware components, such DellEMC or HPE servers, SANs, switches, etc.
• Working with onsite government, contractor, or subcontractor staff to resolve issues with onsite products as first line of support.
• Communicating with customer and Forcepoint management daily, providing detailed summaries of activities along with in-depth trip reports where applicable.
• Assisting in the lifting/racking and cabling of physical hardware. **

• Deep understanding of the following information technology areas:
  • Routing, switching, TCP/UDP/SSH/FTP/SCP/HTTPS protocols.
  • Creating, renewing, installing, and troubleshooting secure certificates for use on web servers/sites, appliances, or networking hardware.

Things That Would Be Nice to Have:

• Experience working in cloud environments such as AWS, Azure, GovCloud, or Google Cloud.
• Experience working with N-Tier architecture.
• Windows and Linux scripting.

• Certifications from vendors, such as: Cisco, McAfee, Microsoft, Oracle, Red Hat, Symantec, or VMware.

*Customer Location
For the sake of customer privacy and security the exact customer location is not shown via the attached link, nor the mention of the customer by name. Customer name and actual location will be shared upon start of employment with Forcepoint.

**Physical Demands
This is largely a sedentary role, but you may be required to assist with the installation and racking of servers, network equipment, etc. as it relates to the products running at the customer location.

***Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Applicants must have the right to work in the location to which you have applied.