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Renewals Professional



Posted on Thursday, April 25, 2024

Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!

Job Description:

What you will be doing:

  • Responsible for renewing, up-selling, and closing of maintenance/service/license contracts for assigned region or account. Increases renewal sales for assigned region or account(s)
  • Demonstrates knowledge of the organization’s various products and maintenance contracts. Educates customers on business practices and associated contractual implications.
  • Ensures customer awareness and understanding of applicable product elements. Must meet sales objectives such as quota and productivity requirements.
  • Maintain account team relationships and transfers leads as appropriate.
  • Learning sales techniques and company product/service offerings or, if transitioning into a specialty role, gaining understanding of a specialized product, service, market, or client.
  • Responsible for selling the company’s lower-complexity products or services, developing new accounts and/or expanding existing accounts.
  • May have own account or work on a team. Typically responsible for small accounts or may have a small quota or territory.
  • Sells less-complex products/services. Beginning to establish client base and generally has smaller accounts and revenue/bookings responsibility.
  • assist senior sales personnel and/or generally requires support from more senior sales personnel and management.
  • Provide quotations/pricing to the distributor.
  • Maintain accurate records within Salesforce and other systems, update relevant information including forecast held in these systems.
  • Make outbound telephone calls to end users and resellers to identify, progress and close sales opportunities.
  • Maintain high levels of phone activity, and achieve set targets for pipeline growth.
  • Attend external customer meetings and internal meetings with other internal functions as required.
  • Efficiently engage sales resources, SE, Channel, Solutions Sales Specialists and Executives as required.
  • Attend training and develop relevant knowledge, techniques and skills as appropriate.
  • Flag up problem opportunities to the Renewals Manager
  • Perform other duties and projects as assigned

What we are looking for:

  • A proven track record of success in managing and developing existing accounts with min 5 years’ experience.
  • A successful track record in delivering to defined revenue / margin targets.
  • Experience of closing business.
  • Experience of working in a renewal sales position in a high-tech organization
  • PC literate with knowledge of MS Office applications as a minimum, especially MS Excel
  • Attributes we look for:
  • Self-driven, results-orientated with a positive outlook and a clear focus on high quality and business profit
  • A natural forward planner who critically assesses own performance
  • Keen for new experience, responsibility and accountability
  • Able to work with others and be a team player
  • Demonstrable excellent communication skills
  • Able to demonstrate success and experience in a sales environment
  • Can articulate commitment to career in sales
  • Able to work with minimum supervision on routine sales tasks
  • Good analytical and forecasting skills.

Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to recruiting@forcepoint.com.

Applicants must have the right to work in the location to which you have applied.