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Senior Software QA Manager



Quality Assurance
Cork, Ireland
Posted on Tuesday, April 30, 2024

Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!

Position: Senior Software QA Manager

Location: Cork, Ireland (hybrid role)


Forcepoint is expanding its world class Endpoint organisation in Cork, Ireland. The Cork team is part of a global team that develops Forcepoint’s Windows, and Mac Endpoint products to scale to meet the needs of hundreds of millions of Forcepoint users.

You will be responsible for recruiting top talent, establishing a positive, innovative and productive culture and delivering high quality software to our customers. In this role you will manage a group of software QA engineers working in an agile environment. This is a hands-on role requiring a strong technical background and the ability to enhanced customer quality and keeping the product lifecycle on track.

This position is both people management and technical contribution to the Endpoint product within Forcepoint.

This is a fantastic opportunity for an experienced manager to work with a strong team in developing the latest features for a market leading company in data protection.

Essential Functions:

  • Provide hands-on leadership in the QA team, ensuring high-quality testing standards.
  • Drive the design and implementation of automation frameworks.
  • Tackle highly complex and high-value customer-facing issues.
  • Provide day-to-day guidance and support to ensure that your team meets its quality goals.
  • Work closely with technical support to quickly qualify and reproduce escalated customer issues.
  • Take an active role in the career development of your team members.
  • Perform other duties and projects as assigned, focusing on continuous improvement in automation processes.

Preferred Technical Skills:

  • 10+ years of experience with Python on MacOS or Windows.
  • Expert Python coder with experience in developing and maintaining test automation frameworks such as Robot Framework and Pytest.
  • Expert with CI tools like Jenkins.
  • Excellent debugging and RCA skills.
  • Experience working in a fast-paced, agile environment with continuous integration and continuous deployment (CI/CD).
  • Deep understanding of automation design patterns and their implementation.
  • Experience with integration testing between different components of a software system.
  • Knowledge of API testing tools and techniques.
  • Experience with source control systems like Git.
  • Strong communication skills to effectively collaborate with developers, escalation group and other team members.
  • Ability to manage multiple projects simultaneously.
  • Strong knowledge of QA methodologies and automation processes.
  • Experience in managing/coordinating testing activities.
  • Experience in measuring and reporting quality-related metrics to identify trends and proactively solve problems.
  • ISTQB certifications are a plus but not mandatory.

Soft Skills:

  • 5+ years of experience managing technical teams.
  • Experience leading and guiding managers
  • Proven in the art of making good impactful decisions.
  • Ability to articulate a clear guidance and vision.
  • Strong communication (written and oral) and teamwork behavior within a diverse team environment.
  • Ability to build good working relationships with other teams around the world.
  • Ability to create an innovative, collaborative, and supportive culture.
  • Strong focus on reports’ talent development and career growth.
  • Self-motivated to research new skills and technologies.
  • Commitment to the broader range of product development goals.

Education and Experience:

  • Bachelor’s degree or equivalent experience.
  • Extensive experience managing a QA engineering team.
  • Strong troubleshooting skills, good coding, and source management practices.
  • Experience managing multiple teams.

Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to recruiting@forcepoint.com.

Applicants must have the right to work in the location to which you have applied.