Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!

The Renewals Account Manager develops and maintains relationships with existing Forcepoint customers and is responsible for the revenue generated from a portfolio of existing Forcepoint accounts. This primarily involves retaining customers by securing their upcoming renewals while also working with sales representatives to uncover cross-sell and up-sell opportunities across the range of Forcepoint security solutions. These solutions are delivered to customers through multiple sales channels, including System Integrators, Value-Added Resellers, and Strategic Partnerships. Setting us apart from our competitors is the devotion and time we take to understand our customers’ requirements and our ability to position the solution that best fits their needs.

***Austin, TX hybrid - in office up to 3x a week***

Essential Functions

• Responsible for renewing and expanding existing customer accounts
• Create an overall development plan for success for the territory
• Plan and prioritize renewal sales activities and customer contact toward achieving agreed sales targets
• Provide timely follow-up, closure, and tracking of all identified opportunities
• Actively, responsible for the development, management, and closure of forecasted opportunities
• Provide regular business pipeline reports/forecasts for all upcoming renewals and closed opportunities
• Provide quotations/pricing to the distributor
• Maintain accurate records within Salesforce and other systems, update relevant information including forecasts held in these systems
• Make outbound telephone calls to end users and resellers to identify progress and close sales opportunities
• Maintain high levels of phone activity, and achieve set targets for renewal opportunity progression
• Attend external customer meetings and internal meetings with other internal functions as required
• Efficiently engage new business sales counterparts, sales resources, SE, Channel, and Executives as required
• Attend training and develop relevant knowledge, techniques, and skills as appropriate
• Identify at-risk opportunities for the Inside Sales Manager
• Perform other duties and projects as assigned

Education and Experience

• A proven track record of success in managing and developing existing accounts
• Experience selling to C-Suite is an advantage
• Experience in closing business
• Experience working in a sales or renewals position in a high-tech organization
• PC literate with knowledge of Salesforce and MS Office applications as a minimum
• Self-driven, results-orientated with a positive outlook and a clear focus on high quality and business profit
• A natural forward planner who critically assesses their performance
• Eager for new experience, responsibility, and accountability
• Able to work with others and be a team player
• Demonstrable excellent communication skills
• Able to demonstrate success and experience in a sales environment
• Able to work with minimum supervision on routine sales tasks

#LI-JS3

Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to recruiting@forcepoint.com.

Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Applicants must have the right to work in the location to which you have applied.