Account Development Representative
GAINSystems
Sales & Business Development
Atlanta, GA, USA
Posted on Feb 25, 2026
Job Title: Account Development Representative
Location: Atlanta, GA (Hybrid Role)
About GAINS
GAINS is redefining supply chain planning for inventory-intensive industries. We are changing the way strategic and operational decisions are supported with a planning platform integrates supply chain design and operational planning. It enables, organizations to optimize performance, respond to disruptions, and deliver improves business outcomes quickly. By aligning decisions across every level of the supply chain, GAINS empowers organizations to balance cost, risk, and service while continuously improving profitability.
The Role
We are seeking a highly motivated and results-driven Account Development Representative (ADR) to focus on expansion opportunities within our existing customer base. This is a growth-focused role dedicated exclusively to identifying expansion opportunities within GAINS’ existing enterprise customer base.
The ADR will proactively engage current customers to uncover new business needs, position additional solutions, and qualify opportunities before handing them off to the appropriate Account Executive or Sales Representative to close.
This role is ideal for someone who thrives on proactive outreach, consultative conversations, and building pipeline in a high-growth SaaS environment.
Key Responsibilities
Location: Atlanta, GA (Hybrid Role)
About GAINS
GAINS is redefining supply chain planning for inventory-intensive industries. We are changing the way strategic and operational decisions are supported with a planning platform integrates supply chain design and operational planning. It enables, organizations to optimize performance, respond to disruptions, and deliver improves business outcomes quickly. By aligning decisions across every level of the supply chain, GAINS empowers organizations to balance cost, risk, and service while continuously improving profitability.
The Role
We are seeking a highly motivated and results-driven Account Development Representative (ADR) to focus on expansion opportunities within our existing customer base. This is a growth-focused role dedicated exclusively to identifying expansion opportunities within GAINS’ existing enterprise customer base.
The ADR will proactively engage current customers to uncover new business needs, position additional solutions, and qualify opportunities before handing them off to the appropriate Account Executive or Sales Representative to close.
This role is ideal for someone who thrives on proactive outreach, consultative conversations, and building pipeline in a high-growth SaaS environment.
Key Responsibilities
- Initiate structured discovery conversations with existing customers to uncover additional use cases, business units, or solution needs. Conduct outbound outreach via phone, email, and LinkedIn to engage decision-makers
- Qualify customer needs and assess alignment with additional solutions
- Schedule and hand off qualified opportunities to the appropriate sales representative
- Maintain disciplined CRM documentation to ensure accurate expansion attribution and forecasting.
- Partner closely with Account Executives, Customer Success, and Marketing to align on account strategy
- Collaborate with Customer Success Managers to leverage adoption insights, business reviews, and customer health data to identify expansion triggers
- Participate in account planning sessions focused on growth strategy within installed accounts
- Map organizational stakeholders to uncover new decision-makers and buying centers within assigned accounts
- Meet or exceed monthly and quarterly pipeline generation targets
- Develop a strong understanding of our supply chain software solutions and customer use cases
- Contributes measurable expansion pipeline that converts to incremental ARR
- Increases product footprint across business units or geographies within assigned accounts. Effectively uncovers expansion opportunities through thoughtful discovery
- Qualify opportunities based on defined criteria before transitioning to the appropriate Account Executive for closing
- Achieves or exceeds defined pipeline generation targets
- 5–7+ years of experience in SaaS sales, business development, or account development
- Experience in supply chain, logistics, or enterprise software is a plus
- Strong prospecting and outbound skills
- Excellent communication and discovery skills
- Highly organized with strong follow-through
- Comfortable working in a metrics-driven environment
- Experience navigating complex, multi-stakeholder enterprise environments
- Ability to engage business and operational leaders in consultative discussions
- Be part of a team changing the way real-world supply chain problems with AI technology to deliver a next generation decision-oriented approach.
- Help shape how the market views a new category of planning that delivers outcomes—not just dashboards or data.
- Join a collaborative, fast-paced team that values innovation, impact, and customer success.