Senior Product Manager, Personalization Products
GoodRx
Product
San Francisco, CA, USA
Posted on Tuesday, July 18, 2023
GoodRx is America’s healthcare marketplace. Each month, millions of people visit goodrx.com to find reliable health information and discounts for their healthcare — and we’ve helped people save over $60 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.
Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.
About this role
We are looking for an experienced Senior Product Manager to lead the strategy and execution of our ML-driven Personalization products. These products include personalization models, as well as recommendation products that provide a more personalized experience throughout our customer’s online journey. Our team’s mission is to develop products and services that deliver the best user experience to our customers as well as influence data-driven product, marketing, and business decisions for GoodRx.
This role has high visibility across the company. You will develop a full understanding of all consumer touch points across all GoodRx products, and partner with Marketing, Business Intelligence, Engineering, Data Science, and Product Managers across other teams to define, develop, and launch products and services that support GoodRx’s growth.
Responsibilities:
- Define, manage, and execute against personalization product vision, strategy, and roadmap
- Leverage customer behavior data and solicit ideas and feedback from different business verticals to build a fully fleshed out product backlog
- Partner with engineering, data science, data analyst, marketing, and legal to develop and deliver on personalization and recommendation Machine Learning models
- Define success KPIs and instrument processes to measure and report progress on goals
- Engage and cultivate relationships with product partners to influence cross-team development and manage risks or trade-offs
- Socialize product launches and onboard internal customers across different business units, as well as support feature requests to evolve and scale these products
- Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams
- Ensure consumer privacy laws, such as state-specific health data restrictions or needs, are represented in the product strategy and roadmap
Skills and Qualifications:
- Minimum of 4 years of product management experience at a consumer or enterprise technology company with a focus on personalization products
- Proven track-record of developing consumer products based on customer insights & research
- Demonstrated ability to lead cross-functional teams through the product development lifecycle to deliver large-scale product features and improvements
- Strong analytical skills and experience using quantitative and qualitative data to help drive decisions
- Excellent written, presentation, and verbal communication skills
- Passion for healthcare and the GoodRx mission
Nice to Have:
- General data analysis experience (SQL, Python, etc.)
- Experience working in the healthcare/healthtech space with attention to consumer privacy
Compensation decisions are determined using a variety of factors such as skill set, experience, and education or certifications. If we extend an offer for employment, we will consider all individual qualifications. Below are our salary ranges for this position based on office location:
San Francisco Office $143,000 - $229,000
Seattle & New York Office $131,000 - $210,000
Santa Monica Office $119,000 - $191,000
GoodRx also offers additional compensation programs such as annual cash bonuses, annual equity grants for most positions, and generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 11 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!
At GoodRx, we deeply value in-person connection and collaboration, which is key to our company culture. GoodRx is a hybrid work environment, and we ask employees to be in the office a minimum of twice a week to one of our hubs in Santa Monica, San Francisco, Seattle and New York City.
We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!
GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved over $60 billion using GoodRx and millions of consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.