Program Implementation Manager - Pharmacy Coupon and Co-pay Assistance
GoodRx
This job is no longer accepting applications
See open jobs at GoodRx.See open jobs similar to "Program Implementation Manager - Pharmacy Coupon and Co-pay Assistance" Francisco Partners.GoodRx is America’s healthcare marketplace. Each month, millions of people visit goodrx.com to find reliable health information and discounts for their healthcare — and we’ve helped people save $60 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.
Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.
About the Role
The Program Implementation Manager will be responsible for leading program launches for our Patient Affordability/Support solution offerings. The ideal candidate will have a background in managing co-pay programs and be well versed in delivering successful programs while driving revenue growth.
This role will develop strong relationships with external partners (copay vendors, CRM vendors, and other pharma services companies) to continually evolve the implementation process for existing and new programs, based on customer needs, internal efficiencies, and new internal and external requirements.
Responsibilities:
Using your baseline understanding of Patient Affordability/Support solutions, develop a thorough understanding of GoodRx programs, becoming the subject matter expert on possibilities within our platform
Work with clients to manage the Regulatory review submission process
Stay up to date with industry trends, best practices, and regulatory requirements in the Pharma space
Collaborate with internal subject matter experts such as Business Intelligence, Product Management, Engineering, and Privacy/Legal to deliver tailored solutions to customers
Create visual examples of programs using our enterprise CMS tool and Figma
Effectively report out on project statuses and communicate capacity to leadership
Balance innovation with delivery when custom access solutions are being developed with a client
Drive quality and timely implementation of all new customer engagements through project management, business analysis, and implementation to go-live, ensuring all contract program terms are successfully met, and shorten implementation timelines
Own programs and launches from kick-off to go live to shorten launch dates that directly impact the company revenue
Partner with the Account Management team post-program launch, as needed, to reinforce program KPIs and to provide insights to help clients achieve business goals
Drive all program implementations in a systematic way, tracing out how changes to one part of a plan or solution will have ripple effects in other areas.
Projects will require close teamwork with our Client Success Account Managers, Product leads, Engineering, and Sales, for both existing offerings as well as custom creative solutions.
Skills & Qualifications:
5+ years of professional experience as project or implementation manager, within pharma patient affordability or patient support is a must, and a college degree.
Deep understanding of pharmacy claims adjudication, application of manufacturer business rules, and associated claim data
Familiarity with pharmaceutical regulatory review (MLR / PRC)
Proven ability to create projections and budgets, modeling program performance
Proficient with Salesforce, MS Office, GSuite, and project management software.
Ability to think critically and solve problems in new or creative ways
Strong written/verbal communication, excellent relationship management skills, and sharp attention to detail
This position requires occasional travel.
At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information.
San Francisco and Seattle Offices:
$108,000.00 - $173,000.00New York Office:
$99,000.00 - $158,000.00Santa Monica Office:
$90,000.00 - $144,000.00Other Office Locations:
$81,000.00 - $130,000.00GoodRx also offers additional compensation programs such as annual cash bonuses and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 13 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, generous parental leave, pet insurance, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!
We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, individuals with disabilities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!
GoodRx is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please reach out to us at accommodations@goodrx.com.
GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a tele-health marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.
This job is no longer accepting applications
See open jobs at GoodRx.See open jobs similar to "Program Implementation Manager - Pharmacy Coupon and Co-pay Assistance" Francisco Partners.