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Collections Intern - Customer Payment Support, German and English

GoTo Meeting

GoTo Meeting

Customer Service
Posted on Friday, September 22, 2023

Job Description

Where you’ll work: Anywhere in Hungary

Accounting and Finance at GoTo

The Accounting and Finance team is essential to our business. While the specific roles may vary, one thing is certain – you will be at the center of our organization and an integral part of the team responsible for ensuring the efficient financial management and financial controls necessary to support all our business activities. This is where you make an impact.

Your Day to Day

As a Customer Payment Support Intern you would be working on

  • Outbound Collection Activities --- You will initiate engagement with our customers through outbound emails and calls
  • Solving Customer Disputes --- You will support our customers through efficient and timely dispute management and resolution
  • Portfolio Management & Strategy --- You will be responsible for analyzing the portfolio for large and aged balances and setting a strategy to ensure sustained aging health
  • Interdepartmental Collaboration --- You will be collaborating with other departments daily in an effort to solve customer disputes and answer customer inquiries

What We’re Looking For

As a Customer Payment Support Intern your background will look like

  • Full-time, active student status at a Hungarian university
  • Fluency in English and German
  • Computer (PC) skills, Internet skills and proficiency in Excel
  • Interpersonal and communication skills as well as the ability to maintain professionalism under pressure
  • Great organizational skills, accuracy, and attention to detail
  • Ability to thrive while managing high transactional volumes
  • Self-motivated, resourceful individual who excels at collaboration
  • Prior experience working with numbers, invoices, receipts or customers is a plus

What GoTo offers:

  • Full remote work option within Hungary and on-demand seat in our Astoria office
  • Time-off benefits and volunteering days
  • Employee Resource Groups and GoTo Gives CSR program – a fun, and inclusive community

You’ll be working towards a shared goal with an open-minded and cohesive team that is very much the sum of its parts. At GoTo, we’re passionate about growing a diverse and inclusive work ecosystem because unique takes make us a stronger company, and Stronger Together. We’re committed to creating an inclusive space for everyone, no matter what. That’s how we’ll Be Real, Think Big, Move Fast, and Keep Growing along the way.

Learn more.