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UX Project Coordinator

GoTo Meeting

GoTo Meeting

Administration, Design
Posted on Tuesday, July 2, 2024

Job Description

Where you’ll work: Hungary (Budapest)

This is an 18 month contract role.

Your Day to Day

As a Project Coordinator you would be working on:

  • Develop and implement strategies to effectively build, recruit, and maintain an active customer community program for GoTo’s continuous and varying research needs
  • Evaluate, identify, and execute opportunities to increase the impact of the program
  • Manage community interactions, including posting engaging content, responding to customers, and sending recruitment outreach
  • Maintain close communication and partnership with internal stakeholders across departments and portfolios to coordinate efforts to grow the program
  • Facilitate various aspects of participant recruitment for user experience research studies and early access beta programs, including outreach, screening, scheduling, and incentives
  • Monitor and report on program activity and growth to provide visibility to internal stakeholders on the health of the program
  • Co-ordinate, and drive systematic improvements to research documentation
  • Engage UX Research team members to proactively improve the processes and systems that support team operations and collaboration

What We’re Looking For

As a Project Coordinator, your background will look like:

  • 2+ years project or program management experience or equivalent work experience
  • Ability to engage in outreach, connect, communicate and build a community of customers and partners to help us on our product lifecycle journey.
  • Understanding of program management
  • Meticulous tracking and documentation, and the ability to manage time sensitive tasks like recruiting.
  • Confident management of standard office productivity, project and database management toolset

At GoTo, diversity and inclusion are key to creating a thriving and dynamic work environment. Our team of GoGetters is driven to learn, explore, connect, and collaborate, valuing the unique perspectives that everyone brings to the table. We take pride in providing our employees with comprehensive benefits, wellness programs, recognition, and opportunities for learning and development worldwide. Our commitment to creating an inclusive space for everyone, regardless of gender, identity, or background, ensures that all team members can contribute to our success and thrive personally and professionally.