Where you’ll work: Guatemala City, Guatemala (remote-centric)

Marketing at GoTo

Our Marketing team shapes GoTo’s presence, voice, and vision—inside the company and on the global stage. We leverage the latest in AI-driven insights and tools to power creative campaigns, connect with customers in meaningful ways, and drive business growth. Here, smart problem-solving and innovation aren’t just encouraged—they’re expected. Join us to help reimagine marketing in an AI-powered world, where your ideas and curiosity set the pace for everything we do.

As a Marketing Automation Specialist, you will play a critical role in leveraging marketing campaign strategies to create high-quality, measurable email and in-product experiences. In this pursuit, you'll work closely with Integrated Marketing, Product Marketing, Data, and Sales. You'll have the opportunity to create, execute, and optimize campaigns to drive measurable results, and bring your ideas to life!

Your Day to Day

As a Marketing Automation Specialist, you will be working on:

• Marketing Automation Programs: Build and launch email and in-product programs across lifecycle marketing stages (from lead nurture and trial through add-on and renewal). This includes developing segmentation and answering audience questions leveraging our marketing and analytics tools (e.g., Marketo, Pendo, Amplitude, Google Analytics, Tableau). In addition, support ad hoc marketing requests (e.g., webinar workflows, list setup, follow-up), operating through Asana intake
• A/B Testing & Experimentation: Support A/B Testing and experimentation, from program setup through analysis and measurement
• Dashboards & Reporting: Maintain performance dashboards and support regular weekly reporting for pipeline attribution, MQL→SQL conversion, add-on purchase, trial:buy rate, activation/adoption, list growth, and unsub trends
• Quality Assurance & Continuous Improvement: Responsible for quality assurance of marketing deliverables, ensuring flawless execution across inboxes, devices, and clients, ensuring best practices are being followed. Monitor and recommend improvements to deliverability (DMARC/DKIM/SPF, blocklist checks, bounce/complaint management) following global compliance guidelines (GDPR, CAN-SPAM); reporting on inbox and complaint rates

What We’re Looking For

As a Marketing Automation Specialist, your background will look like:

• 3-5 years of focused Marketing Automation platform experience in an enterprise ESP such as Eloqua, Adobe Campaign, Pardot, or Salesforce Marketing Cloud (Marketo is a plus)
• Tools Experience: Comfortable editing and updating existing HTML & CSS for responsive email development and troubleshooting; strong QA mindset with Litmus. Experience using reporting and analytics tools such as Amplitude, Google Analytics, Tableau, etc. Salesforce experience for campaign monitoring and data hygiene; familiarity with lead scoring and intent signals (6Sense is a plus)
• Audience segmentation skills and an operational mindset (Inc., approval workflows, change management, versioning)
• Experience working within the fast-paced environment of a global company at similar scale
• Fluency in English is required for this position in order to communicate with colleagues, customers and partners (or suppliers) who are mostly located outside Guatemala

What We Offer

At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team:

• Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs
• Paid holidays, volunteer time off, and quarterly self-care days and no meeting days
• Tuition and reading reimbursement programs to support your continuous learning and professional growth
• Thrive Global Wellness Program, Confidential Employee Assistance Program (EAP)
• Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.

At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. Learn more. rpj