Where you’ll work: Guatemala (Remote)

Security at GoTo

Everyone deserves to work in a safe and secure environment. That's why we're passionate about delivering secure, remote workforce products and services that prioritize the protection of business assets, customer data, and employee information. We're committed to creating products that are not only secure but also user-friendly and accessible to all. We thoughtfully infuse AI into our tools, leveraging it as a powerful resource to deliver genuine, practical value and address real security challenges. Join us and help create a future where security meets simplicity and AI-powered innovation.

Your Day to Day

As an Information Security Analyst, you will:

• Serve as a frontline team member in a fast-paced security environment by actively monitoring security alerts, analyzing dashboards, and triaging incoming security reports.

• Analyze logs from various systems (Cloud, applications, endpoints, etc.) to detect unusual patterns and escalate confirmed or complex incidents to senior analysts.

• Accurately document all actions taken, observations made, and conclusions drawn during investigations within the incident management system.

• Collaborate with senior team members by providing support during critical incident investigations.

• Provide feedback and insights to evaluate the effectiveness of existing controls and identify potential new threat vectors.

• Stay informed on emerging threats, vulnerabilities, and attack patterns to strengthen monitoring capabilities.

• Participate in lessons-learned reviews from true-positive incidents, identifying security gaps or areas for improvement, and share findings with senior analysts to enhance operational processes.

• Assist senior analysts with projects aimed at improving the effectiveness, efficiency, and overall performance of SOC tools, workflows, and procedures.

What We’re Looking For

As an Information Security Analyst, your background will look like:

• 2 to 5 years of relevant experience in the Information Security domain

• Solid foundation in Networking fundamentals, with a deep understanding of TCP/IP and other core protocols.

• Solid foundation in core Cloud security domains with a good understanding of Cloud security best Practices.

• Good knowledge on Identity Domains including, Active Directory/Entra ID and Cloud IAM services.

• Experience working on enterprise intrusion analysis, SIEM, and incident response.

• Understanding of Windows and Linux operating systems, and command-line tools. Basic Knowledge of Forensics methods and tools for investigations.

• Expertise in analyzing logs from various security devices and web servers to detect patterns and anomalies. Also, experience doing packet captures and interpreting network traffic (e.g., tcpdump, Wireshark).

What We Offer

At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team:

• Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs

• Paid holidays, volunteer time off, and quarterly self-care days and no meeting days

• Tuition and reading reimbursement programs to support your continuous learning and professional growth

• Thrive Global Wellness Program, Confidential Employee Assistance Program (EAP)

• Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.

At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. Learn more.