#Location - US Remote within the Eastern/Central time zones Only

About iconectiv

At iconectiv, trust is more than a principle - it is the foundation of the nation’s communications ecosystem. Advancing and protecting that trust is our core mission. Behind every call, text and digital interaction is a highly complex infrastructure that must remain secure, trusted and universally accessible. What appears seamless to consumers and businesses relies on an intricate network of systems, authoritative data and key processes working flawlessly behind the scenes.

Our work delivers the reliability, choice and convenience that modern communications demand as the landscape continues to evolve. For more information, visit www.iconectiv.com and follow us on LinkedIn.

Responsibilities:

Responsible for representing iconectiv and its services at various industry forums, in customer engagements, and at various trade events. Shares knowledge of iconectiv services and products with customers and industry bodies. Engages with various levels in the iconectiv organization–from the executive management team to the technical team–to analyze problems and to develop solutions and strategies. Includes supporting existing production systems and services.

Additionally, responsible for representing industry and customer voices in the decision-making process and overall strategy of iconectiv to develop existing and future products and services. Responsible for navigating external engagements related to implementation of strategic initiatives.

Requirements:

• Exceptional customer relations skills and ability to interact with various levels of customer and industry staff
• Established relationships with or participation in telecom industry forums or associations
• Excellent written and oral communication skills
• Solid collaboration skills and detail oriented
• Ability to interact with all levels of the organization, from technical staff to the CEO
• Comfortable working in a changing environment with tight schedules and varied assignments
• Proficiency with Microsoft Office products
• Experience in presenting to large groups
• B.S. with 10+ years of experience in carrier operations, telephone number administration, number portability, regulatory, and/or related industry forums and associations
• Up to 50% travel may be necessary
• U.S. Citizenship Required

Additional Skills:

• Experience working on software systems
• Background in requirements gathering, analysis, and documentation through working with end users, engineers, and developers
• B.S. in Computer Science or Engineering or equivalent experience a plus

At iconectiv, we expect to pay between $112k- $151k for this role. This role is eligible for variable pay (bonus). The final pay offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and years of experience within the job, the type of years and experience within the industry, education, skills, abilities and geographic region.

Benefits: On the first of the month following date of hire, employees working more than 30 hours/week are eligible for medical, dental, vision, disability (short and long term) and basic and supplemental life insurances. Employees will be eligible to participate in our Company’s 401k plan and will be eligible for Company Matching and Automatic Contributions. Employees will also receive annual allotments of paid time off in the form of Vacation Days, Floating Holidays, Personal Business Days, a Volunteer Day, as well as paid holidays and paid sick leave.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore, employees assigned may be required to perform additional job tasks required by the manager.

We are proud to be an EOE Minorities/Females/Protected Veterans/Disabled employer. The Company’s status is a VEVRAA Federal Contractor. Request Priority Protected Veteran Referrals. We maintain a drug-free workplace and perform pre-employment substance abuse testing.