Location:  Canada 

Recruiter: Patryk Abramowicz 

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.

We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.

We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?

Keyloop Canada is seeking an experienced Senior Systems Analyst to work closely with our agile Product Development team.  The Senior Systems Analyst is responsible for understanding and executing many of the day-to-day tactical requirements as well as supporting the ongoing efforts towards product evolution, maintenance and governance of online lead management product(s). The Senior Systems Analyst must understand the priority OEMs and dealers place on e-leads and will collect, categorize and assist with the prioritization of the requirements with OEM and dealer business requirements in mind. Additionally, the Senior Systems Analyst will be required to liaise between various internal and external stakeholders and offer input on how the products evolve to meet those needs.

This position involves:

• Bridging the gap between the specific skill sets of the product management team and the development team
• Liaising with external business and technical stakeholders to determine technical requirements and resolve technical issues
• Keeping up to date on web-based software systems and design
• Keeping up to date on system integration techniques and best-practices
• Identifying opportunities for system and process improvements
• Creating and analyzing technical specification documents and documenting business requirements and user stories
• Creating and executing test scripts for functional and non-functional requirements
• Working independently, yet collaboratively
• Excellent communication skills (internally and externally)
• Managing Product Helpdesk submissions and grooming backlog, including priority setting
• Working to improve the overall quality of the solutions deployed to reduce the number of helpdesk submissions
• Escalating and owning issues
• Ability to negotiate technical and business solutions as well as timelines with 3rd parties
• A deep understanding of technology and how it can be leveraged

Our Ideal Candidate…

• Possesses a University Degree or College Diploma in an applicable field
• Possesses 6+ year’s experience as a Systems Analyst
• Is able to formulate thoughts quickly and synthesize complex data/issues into actionable goals
• Is flexible to meet deadlines when required
• Has strong communication skills (verbal and written)
• Is customer oriented and able to manage and prioritize many tasks
• Has strong problem-solving and analytical skills
• Has experience with Azure DevOps (ADOS)
• Has experience working with XML payloads and web APIs
• Has an understanding of the automotive industry (dealers and OEM)
• Has an understanding the role of CRM systems in the automotive industry
• Location: flexible; based in Winnipeg, Manitoba

Keyloop Canada offers a competitive compensation package including benefits, and a fun yet challenging work environment. We promote continuous improvement in our staff, processes, technological skills, and foster career growth throughout.

Why join us?

We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

An inclusive environment to thrive

We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity.  We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.

Be rewarded for your efforts

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.