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Product Operations Specialist



Product, Operations
Reading, UK
Posted on Monday, October 30, 2023

Location:  United Kingdom 

Recruiter: Elisa Bernal Alés 

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.

We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.

We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?



Product Operations Specialist

Location: UK – Hybrid Working

Company: Keyloop

About Us: Keyloop is a dynamic and innovative company that is driving the exhilarating digital transformation of car buying and ownership. At Keyloop, we understand that everyone has a story about their car-buying experience. We believe it could have been different. It could have been better. That’s why we are passionate about using technology to improve these “points of friction” and make car buying and servicing simpler, smoother, and better for everyone. We’re at the forefront of a significant shift in how people buy and own cars worldwide, unlocking data, and bringing together retailers, manufacturers, and our partners. This meaningful change is powered by our brilliant team and an Experience-First platform that we’ve developed. We are seeking a motivated and detail-oriented Product Operations Specialist to join our growing team. As a Product Operations Specialist, you will play a pivotal role in ensuring the smooth execution of our product development processes and optimizing operational efficiencies. This is an exciting opportunity for someone who thrives in a fast-paced environment and has a passion for driving excellence in Product Development.


Key Responsibilities:

  1. Product Development Support:

    • Collaborate closely with cross-functional teams, including product managers, engineers, and designers, to support the end-to-end product development lifecycle.

    • Assist in defining and refining product development processes, ensuring alignment with organizational goals and industry best practices.

    • Coordinate and facilitate communication between different departments to streamline product operations - removing the cognitive load from our product managers.

  2. Process Optimization:

    • Identify bottlenecks and inefficiencies in all aspects of the product development workflows and propose solutions to enhance operational efficiency.

    • Continuously monitor and analyse key metrics to measure the effectiveness of product operations processes and operating frameworks

    • Implement process improvements and automation to enhance productivity and reduce time-to-market for new products

    • Experience sourcing tooling and designing frameworks to support Keyloop Product teams to scale and scale their product offerings 

  3. Data Analysis and Reporting:

    • Collect, analyse, and interpret data related to product development and operational processes.

    • Generate regular reports and insights to assist management in making data-driven decisions.

    • Identify trends and patterns to inform strategic product decisions and optimize resource allocation.

  4. Quality Assurance:

    • Conduct quality assurance checks to ensure that products meet established standards and specifications.

  5. Documentation and Training:

    • Develop and maintain comprehensive documentation of product operations processes, standards, and best practices.

    • Provide training and support to team members to ensure consistent adherence to operational procedures.


  • Bachelor's degree in Business, Operations Management, or a related field.

  • Proven experience in product operations, project management, or a related role within a technology-driven organization.

  • Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy.

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

  • To be able to tell a story with insights and present recommendations at all levels of the business

  • Proficiency in project & product management tools, data analysis software including Tableau, PowerBI, Sharepoint and Microsoft Office Suite.

  • Demonstrated ability to identify process improvements and implement solutions.

  • Knowledge of Agile and Scrum methodologies as well as Jira is a plus.




Why join us?

We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.


An inclusive environment to thrive

We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity.  We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.


Be rewarded for your efforts

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.