Location: United Kingdom

Recruiter: Kristina Diliberto

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.

We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.

We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?

The successful candidate will be able to demonstrate a strong track record of account management achievement, ideally in the automotive market. Extensive collaboration will be required across multi-function teams. A successful candidate will understand the automotive industry and the key challenges facing the OEM, NSC and Dealers, have excellent interpersonal and relationship-building skills, demonstrate resilience and be committed to a performance culture. The candidate will ideally also have a good experience (user or provider) of the Keyloops Retention Solutions or a similar automotive finance background. A proactive approach to continuous improvement and a ‘can do’ attitude is essential.

Key headlines

• Be the first line of contact for existing and new customers and work with clients to maximise their use of the Keyloop Retention solutions.
• Identify new client opportunities and opportunities for other Keyloop solutions
• Assisting with selling into new and existing Keyloop automotive client base based on qualified leads.
• The role is multinational and will involve UK and international travel to client and internal team meetings
• Monthly face-to-face team meetings in the UK

Key Duties & Responsibilities

• To deliver excellent customer service through market-leading account management
• Weekly dialogue with all clients.
• Produce Quarterly Review Packs summarising both OEM Sales Results and system development carried out.
• Collaborate with Key contacts at each Client (OEM) to understand their short, medium and long-term strategies and make Keyloop are the partner of choice.
• Ensure product sales presentations are up to date along with other POS material and uploaded to shared portals.
• To provide feedback on market intelligence to increase the internal market knowledge of competitor products.

Skill set and Experience required

• Experience within the automotive sector
• Experience selling SAAS, cloud-based solutions.
• A proven track record in account management.
• User or provider experience with Keyloop retention solutions.
• Customer and outcomes-focused - maturity and diplomacy to manage engagement at varied levels within the target client organisations.
• Able to implement a professional structured sales approach incorporating Contact Management, Qualification, Presentation, Objection Handling and Closing Techniques and use of Salesforce.
• Self-driven, ambitious, resilient, highly motivated, competitive, resourceful, excellent communication skills, especially around listening, questioning – politely assertive.
• Highly organised within a process-orientated environment. Computer literate and familiarity with SF.com an advantage

Why join us?

We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

An inclusive environment to thrive

We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.

Be rewarded for your efforts

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.