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Busines Support Analyst

Keyloop

Keyloop

IT, Customer Service
Hyderabad, Telangana, India
Posted on Oct 21, 2024

Location: India

Recruiter: Nirmala B

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.

We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.

We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?

Working an intern within the Customer Enablement Audit team, you will work to support the entire Customer Enablement team which includes Delivery, Customer Success, Operations, Technical Services and Knowledge & Education to ensure that their team members are following the correct processes. You will be involved from initiation through to completion on all audit projects that improve process and performance of all areas across the Customer Enablement Team. As you’d be an intern, you will receive full guidance and support through the process and any responsibilities that you take on.

Key Responsibilities:

  1. Working with the Customer Enablement leadership team to define, implement and execute on all audit processes which support the business.
  2. Produce a clear and effective communication plan for all business levels.
  3. Project Action Tracking
  4. Aid in delivering standardised processes and documentation that are measured and honed regularly that deliver a competitive edge.
  5. Accountable and responsible for ensuring audit requests are approved in line with overall support strategy
  6. Provide administrative support as needed.

Essentials Skills and Qualifications:

  1. Demonstrating ability to work under pressure and to strict timescales
  2. PC literate, especially MS Excel
  3. Strong organisational skills and ability to react to change
  4. Communication skills

Why join us?

We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

An inclusive environment to thrive

We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.

Be rewarded for your efforts

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.