Telecom Order Analyst
Where you’ll work: Anywhere in Hungary
Customer Care and Success at GoTo
We believe in making IT easy. By delivering solutions that make it easy to securely connect, collaborate and be flexible above all else, we empower everyone to live their best life, at work and beyond. We try to live by a basic mantra: simplify to automate, automate to simplify. This is where you help us achieve our mission.
Your Day to Day
As a Telecom Order and Logistics Analyst you would be working on:
Telecommunication --- Our team handles all telecom related requests to aid the End User in an easy transition to the GoTo Phone Solution. We strive to collaborate openly as a team, create a positive work environment, and encourage creativity and innovation as we are continually finding ways to progress
Logistics --- Your goal will be to ensure that all GoTo customer equipment is ordered, monitored, and tracked
Onboarding experience --- You will build strong relationships with project management, customer support, and resolutions teams to give our customers the GoTo experience
Process improvement --- You will work with numerous departments to continually optimize our way of work
What We’re Looking For
As a Telecom Order and Logistics Analyst, your background will look like
1-3 years of experience in a similar role (preferably in the telecommunications industry) working on a team focused on bottom-line growth
Good written and oral communication skills in English
Must be results-orientated and able to work both independently and within a team environment.
Excellent attention for detail
What we offer:
- Full remote work option within Hungary and on-demand seat in our Astoria office
- Time-off benefits such as self-care days, volunteering days, parental, and pet leave
- Private health insurance, life insurance and eye care
- Adoption, Tuition and Reading Reimbursement, English Course
- Employee Resource Groups and GoTo Gives CSR program – a fun, and inclusive community
You’ll be working towards a shared goal with an open-minded and cohesive team greater than the sum of its parts. At GoTo, we’re passionate about growing a diverse and inclusive work ecosystem because unique takes make us a stronger company, and Stronger Together. We’re committed to creating an inclusive space for everyone, no matter what. That’s how we’ll Be Real, Think Big, Move Fast, and Keep Growing along the way.