Sales at GoTo
At GoTo, our sales team introduces people at all levels to technologies that will make their lives easier. We're constantly innovating and refining our sales and marketing strategies to remain competitive. As a team member, you'll have access to ongoing professional development opportunities and the chance to take your skills to the next level. Join us and help change the way people think about technology.

Your Day to Day
As a Partner Account Manager, you would be working on:

• Engagement: Reconnect with dormant partners by leveraging our Ideal Partner Profile and collaborating with Marketing and Partner Development Managers to drive ongoing engagement.

• Relationship-building: Cultivate and strengthen relationships with both new and established partners to maximize sales potential across GoTo’s entire product suite.

• Advisory: Serve as a trusted advisor to partners, guiding them through billing, onboarding, and support processes to enhance the partner and customer experience.

• Collaboration: Partner with cross-functional teams—including Billing, Support, Customer Success, Sales Engineers, and Account Executives—to deliver timely solutions and escalate issues when necessary.

• Enablement: Participate in partner meetings, quarterly business reviews (QBRs), and customer calls to facilitate deal progression, increase partner capability, and ensure post-sale satisfaction.

What We’re Looking For
As a Partner Account Manager your background will look like:

• Demonstrates strong verbal and written communication skills, with an ability to actively listen, present ideas clearly, and collaborate effectively with colleagues, partners, and customers.

• Brings experience in outbound prospecting, including cold outreach, managing multistep sales cadences, and engaging multiple stakeholders to deliver measurable results.

• Proficient in addressing and resolving billing-related inquiries and providing billing support within sales or account management processes.

• Exceptionally organized with the ability to manage multiple tasks, set priorities, and deliver work in a fast-paced environment.

• Eager to learn, open to feedback, and consistently demonstrates strong organizational and time management skills to achieve set objectives and deadlines.

• Proven sales acumen with experience structuring deals, negotiating terms, closing agreements, and building inclusive relationships with decision-makers across all partner levels; proficient with Salesforce or comparable CRM systems.

What We Offer

• At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team:

• Comprehensive health benefits.

• Paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days

• Tuition and reading reimbursement programs to support your continuous learning and professional growth

• Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.

*** For internal candidates:

• Excellent performance in the past three months

• No active or past action or development plan

• Minimum of 1 year tenure in the current role

At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. Learn more.