National Partner Manager, UCaaS/CCaaS Products
Full-time
United States · Maryland, USA · Texas, USA · Florida, USA · Michigan, USA · North Carolina, USA · Georgia, USA · Vermont, USA · Greenville, SC, USA · Field, KY, USA · Utah, USA · Remote
Where you’ll work:
Remote (US)Sales at GoTo
At GoTo, our Sales team connects businesses and people with technology solutions that simplify and empower daily life. We continually improve our approach by using innovation and practical AI to help you find new opportunities, personalize outreach, and deliver results for our customers and partners. Here, you’ll use creative problem-solving and data-driven insights to prospect effectively and match our solutions to each unique need. Join our team, where your ideas and ambition help us better support our customers and shape GoTo’s future.
Your Day to Day
As a National Partner Manager, UCaaS/CCaaS Products, you would be working on:
- TSD Alignment & Partner Strategy: Serve as the primary point of contact for GoTo’s national Technology Solutions Distributor (TSD) partners. Develop and maintain a business plan for each TSD, lead regular cadence calls, and align regional and national teams to drive double-digit year-over-year growth.
- Field Alignment & Events: Connect GoTo’s field sales teams with partner field organizations to build joint pipeline. Own the partner event engagement strategy, including annual sponsorships, conferences, and TSD-hosted events, with around 50% travel.
- Education & Mindshare: Grow awareness and preference for GoTo’s UC and CX portfolio across the partner community. Deliver enablement and training that equips partner sellers to position GoTo solutions with confidence.
- Pipeline & Performance Management: Track partner-sourced pipeline and run monthly sales reporting that brings together partner and GoTo data. Work with internal stakeholders across Sales, Marketing, and Operations to remove obstacles and get things done.
What We’re Looking For
As a National Partner Manager, UCaaS/CCaaS Products your background will look like:
- Proven channel sales experience (required), ideally managing national TSD or strategic partner relationships in UCaaS, CCaaS, or SaaS.
- Established relationships across the TSD and channel ecosystem, with a track record of building new ones and making an impact quickly.
- Contact center (CX) experience strongly preferred, plus a sales background and confidence leading executive-level conversations.
- Strategic, ambitious, and self-sufficient, with excellent time management and the ability to balance many partners and priorities at once.
- Salesforce experience preferred. Able to travel frequently (~50%) for partner meetings and events.
What We Offer
At GoTo, we care about helping our people succeed at work and feel supported in life. Our employee benefits and programs are designed to support your well-being, growth, and sense of belonging. Here's what you can expect as part of our team:
- Comprehensive health benefits
- Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days
- Tuition reimbursement and access to instructor-led and on-demand learning and development programs
- The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coaching
- Employee-led communities and programs, including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching
We work hard to create an environment where everyone feels welcome, respected, and able to contribute. Building a culture of belonging isn't just something we talk about - it's part of how we work every day.
Specific benefits and offerings may vary by country in line with local regulations and market practices.
At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. Learn more.
Annual OTE [Base + Commissions Target] Range: $174,250.00 - $235,750.00
The above shows our ranges from minimum to maximum and is displayed in the full-time equivalent amount. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits.