Sales Operations Analyst
Litmos
Are you looking for an opportunity to contribute to a high-energy, dynamic, and fast-paced organization? Are you interested in joining a team where you can contribute to building the fun, people-centric, culture and brand? Then you’re in the right place!
Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos solutions include an easy-to-use LMS platform, a comprehensive learning content library, services to support success, and integrations with top workflow tools. Thousands of companies trust Litmos to create, curate, and connect learning to employees, customers, and partners. The solutions are used by more than 30 million people in 150 countries, across 35 languages. Find more information at www.litmos.com.
We are seeking a skilled Sales Operations Analyst to join our Rev Ops team. This role supports Sales and Revenue Operations by providing data analysis, streamlining processes, and ensuring sales effectiveness. The ideal candidate has a strong background in Sales Operations and experience with Salesforce, ZoomInfo, Outreach, Sales Navigator, or similar GTM tools.
Key Responsibilities
- SaaS Tech Stack Management: Own and optimize the sales tech stack, including Salesforce, ZoomInfo, Outreach/Gong, Sales Navigator, and related GTM tools. Ensure systems are fully leveraged, data is accurate, and integrations are streamlined for efficiency.
- Advanced Analytics & Reporting: Deliver timely, high-quality insights on pipeline health, quota attainment, forecast accuracy, and sales productivity. Build and automate dashboards (Salesforce/Power BI/Excel) that inform executive decisions.
- Process Optimization: Identify bottlenecks with the sales processes, recommend solutions, and implement scalable processes that reduce friction and accelerate deal velocity.
- Cross-Functional Partnership: Work closely with Sales Leadership, Marketing, Finance, and CX to align GTM strategy, ensure CRM hygiene, and improve data-driven decision-making across the organization.
- Forecasting & Territory Design: Support quota setting, territory design, and forecasting via dashboards, CRM effectiveness, and advanced analytical insights ensuring deadlines are consistently met.
- Documentation & Enablement: Maintain up-to-date documentation of processes, policies, and systems. Train end-users on tools and ensure adoption of best practices.
- Project & Time Management: Manage multiple initiatives simultaneously with a structured approach, delivering results on time and with accuracy.
Qualifications
- 4+ years of experience in Sales Operations, Revenue Operations, or a similar analytical role (preferably in SaaS).
- Bachelor’s degree in Business, Finance, Data Analytics, or related field (or equivalent experience).
- Proven expertise in Salesforce CRM (administration and reporting). Proficiency in GTM tools such as ZoomInfo, Outreach, Gong, Sales Navigator; experience with Power BI or other BI platforms is a plus.
- Demonstrated ability to proactively identify issues, recommend solutions, and execute with minimal oversight.
- Exceptional time management and project ownership skills; proven track record of meeting deadlines in dynamic environments.
- Excellent communication and interpersonal skills with a collaborative, team-first mindset.
- Familiarity with the SaaS or Learning Management Systems (LMS) market is a plus.
Salary: $115k - 125k base, plus 15% - 20% bonus
Benefits Litmos offers a comprehensive benefits package that includes, but is not limited to:
- Health, dental, and vision insurance
- Paid Time Off
- Retirement savings plan (401k) with company match
- Life insurance
- Short term & Long-term Disability
- Paid family leave
- Employee assistance programs (EAP)
As a learning company we believe in the potential of everyone; if you don't have experience in all the details mentioned in this job post, then we still encourage you to apply and we'll get back to you as soon as we can.
We are an equal opportunity workplace employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
Applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.