Overall Description

We are looking for detail-oriented and proactive Accounts Receivable administrator to manage the end-to-end accounts receivable (AR) process, including billing, collections, and account reconciliation. The ideal candidate will possess strong analytical skills, exceptional communication abilities, and a commitment to maintaining positive relationships with clients while ensuring timely payment and accurate record-keeping. In addition, this person must be able to work independently, and have “hands-on” experience in accounting system software (e.g. Priority, Oracle, QuickBooks, Peachtree, etc.).

This person reports to a Senior Accountant in the Finance department.

Job Specifics:

Key Responsibilities:

1. Billing & Invoicing:

o Prepare and issue invoices to customers in a timely manner .

o Verify the accuracy of billing data and resolve discrepancies, using control reports and other tools.

o Maintain customer billing data base and ensure proper documentation.

o Communicate with customers on billing related questions

2. Collections:

o Monitor accounts to identify overdue payments.

o Contact customers to follow up on outstanding invoices via phone, email, or other communication channels.

o Escalate unresolved accounts to relevant sales rep and management

o Work with other departments (Sales/Order management) on collection related matters including: Issue & analyze aging reports by Sales rep, review with sales, review customers status before renewal.

o Maintain collection related data base

3. Account Reconciliation:

o Reconcile customer accounts and ensure accurate application of payments.

o Investigate and resolve payment discrepancies and disputes.

o Work closely with internal departments to clarify and resolve outstanding balances.

4. Reporting:

o Prepare regular reports on accounts receivable status, including aging reports, collections progress, and cash flow forecasts.

o Analyze trends in payment delays and recommend improvements to the AR process.

• At least four years of “hands on” experience in AR, billing, collections.
• Familiarity with accounting software, ERP (e.g., SAP, Oracle, Priority) and MS Office Suite (especially Excel).
• Strong attention to detail, organizational and follow-up skills.
• Excellent verbal and written communication abilities.
• Ability to work independently and prioritize tasks in a fast-paced environment.

Customer service-oriented mindset with problem-solving skills