Purpose of the role:

The Director, Pre-Sales is responsible for executing the sales go-to-market strategy in the region. You will lead and motivate a team that supports the end-to-end sales process through value-based discovery, product and process demonstrations, customer testimonials and best practices. You will use in-depth product knowledge to provide technical expertise to sales staff and the customer. Assist the sales staff in assessing potential application of company products to meet customer needs.

Key responsibilities:

• Lead and coach Regional Pre-Sales team to deliver to company sales target and objectives. Hire to scale as we continue to grow.
• Ensure team delivers exceptional customer experiences with high quality, value-based demonstrations and customers engagements.
• Work closely with Sales leadership to qualify opportunities and build strong demand pipeline.
• Support the Sales team on accounts with key presentations, workshops, demonstrations, and proof of concepts, and manage the early engagement with strategic customers by becoming a trusted advisor for charging & policy architecture.
• Ensure the outcome and learnings are captured from strategic engagements to build and evolve a library of repeatable presentation, demo, and proof of concept assets.
• Define the solution architecture covering required capabilities and key integration points.
• Participate in workshops, seminars, sales & marketing events.
• Liaise between strategic prospects/customers and MATRIXX' Product Management, Delivery and Support and Engineering organizations.

Required skills and experience:

• Experience in an OSS/BSS environment, either with an operator or product vendor.
• Previous experience in a leadership role.
• Experience working in a competitive vendor environment responsible for responding to functional and technical elements of RFIs/RFPs.
• Expertise in convergent charging and policy management.
• Knowledge and understanding of the 4G EPC and 5G SA network elements.
• Knowledge of OSS network standards, such as 3GPP, and protocols such as Diameter, CAMEL, and 5G SBI (REST interface using HTTP/2).
• Knowledge of BSS architectures including CRM, self-care, order management, charging, billing, analytics etc.
• Significant knowledge of Linux and ability to create custom scripts using product API’s (REST / Java) and Linux scripting languages.
• The ability to represent and articulate the MATRIXX solution to prospects & customers at both a technical (CTO/CIO) & business (CMO) level.
• Freedom to travel worldwide (approx 30-50%), when safe to do so.
• The ability to manage time and prioritize tasks effectively.
• A highly team oriented, collaborative and flexible working style.
• BS or MS in Computer Science or related subject area.

Desirable skills:

• Understanding and experience of cloud native concepts and technologies, and relevant certifications.
• Experience of the TMForum framework and shared data model.
• Previous start-up experience.

Competencies:

• Analytical - The ability to think about all of the factors that might affect a situation.
• Catalyst - Makes things happen by turning thoughts into action.
• Driver - Presence: ability to take control of a situation and make decisions.
• Communicator - Ability to easily put thoughts into words: good conversationalists and presenters.
• Results Driven - Independent desire to make a big impact, prioritizing projects based on how much influence they will have on their organization or people around them.
• Influencer - Connecting with someone new and winning them over.
• Achiever - Taking satisfaction from being busy and productive, possessing a great deal of stamina and working hard.
• Process-oriented - Equality and treatment of all people the same with stable routines and clear rules and procedures that everyone can follow.
• Focused - Takes direction, follows through and makes the corrections necessary to stay on track, prioritizing before acting.
• Adaptability: Embraces the pivot, problem-solver, doing what needs to be done
• Boldness: Creates alternative ways to proceed; quickly able to spot the relevant patterns and issues of any given scenario
• Collaborator: Works hard with others to achieve a goal.
• Forward Thinker: Willing to question the status quo. Unafraid to challenge convention, looking for innovative solutions and outcomes that move the needle
• Integrity: Committed to stable values such as honesty and loyalty, taking psychological ownership of what they say they will do
• Process-oriented: Equality and treatment of all people the same with stable routines and clear rules and procedures that everyone can follow
• Values Driven: Having unchanging core values that defines one's purpose