Join a team dedicated to supporting the crucial mission of improving health outcomes.

At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com

Job Description Summary
As a Curam Business Consultant on the Merative Services team, you will have significant responsibility in the delivery of project implementations. Working closely with clients, systems integration partners and Merative teams, at our project sites, you will have responsibility to provide business architecture guidance and act as a subject matter expert (SME) and advisor, in support of the delivery of Case Management solutions using the Curam Social Program Management (SPM) platform.

Location: (if applicable): Ottawa, Toronto Canada

Merative is now searching for a Social Program Management (SPM) - Curam Business Consultant with Government programs in Health and Human services to join our team!

As a Curam Business Consultant on the Merative Services team, you will have significant responsibility in the delivery of project implementations. Working closely with clients, systems integration partners and Merative teams, at our project sites, you will have responsibility to provide business architecture guidance and act as a subject matter expert (SME) and advisor, in support of the delivery of Case Management solutions using the Curam Social Program Management (SPM) platform."

Required Professional Expertise

• At least 5-8 years’ experience in a Business (IT) systems analyst/consulting role

• At least 4-6 years of Social Service Enterprise Management experience in public sector/government and core functionality or associated business processes of Human services programs - such as social welfare, children services, income support, employment services or other public sector human services related field.

• At least 3-5 years of Curam SPM implementation knowledge and experience

• Practical experience in creating and presenting screen designs - story-boarding, user journey maps, conceptual models and flow diagrams

• Demonstrated experience (or proof of relevant training) leading Design Thinking or Joint Application Design (JAD) sessions

• Readiness to travel 75% travel annually

Preferred Professional Experience

• Bachelor in IT or Human services related field, Product Design, UX, or Human-Computer Interaction or at 5 years of equivalent experience in same (MA or MSc in relative is added value).

• Proof of Product/UX Design, Human-Computer Interaction Design training or experience

• Curam Business certified (preferably on current version)

• Experience leading and mentoring design and fit gap teams

• Ability to plan and conduct user research, usability testing and competitor analysis

• 1+ year experience conducting design thinking workshops

• 5 years’ experience in the creation of wireframes and high-fidelity mock-ups and prototypes to test designs/solutions

• Experience working with Agile and/or remote/complex delivery teams

• Knowledge and experience leading Business or IT solutions testing

• Excellent written, verbal, and presentation skills, preferably bilingual in English and French