Zelta Business Operations Sr. Consultant
Merative
Join a team dedicated to supporting the crucial mission of improving health outcomes.
At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com
Responsible for supporting day-to-day administrative, financial, and operational oversight as part of the Zelta division Business Operations (CFO/COO equivalent functions). Engage across all Zelta business divisions to ensure reporting, operational improvement, and monitoring are on track. Act as a central point of contact to address Zelta-related risks and issues and facilitate resolution to stay ahead of business risk.Essential Job Duties:
- Function as second-in-command to Zelta Business Operations division leader, providing functional, administrative, reporting and analytics support to the Business Operations division in collaboration with the Zelta General Manager & senior leadership team
- Work cross functionally, across Merative and Zelta, to proactively identify risk, remove business blockers and resolve Zelta business issues as they arise; cross functional scope includes finance, legal, procurement, IT and other back-office functions that support Zelta
- Collaborating to identify business process inefficiencies, drive improvements, and document processes
- Identify data sources and develop business reporting processes
- Create standardized reporting package to support Zelta business, providing analysis and insights into trends observed
- Track and compile data for business operations reviews
- Develop ad hoc pricing models to support business development
- Develop system for tracking and managing reseller contracts
- Support ongoing Zelta processes such as NPS, employee engagement, others
Basic Qualifications (minimum requirements needed to perform this job)
- Qualified candidates must have a strong history of cross functional collaboration among internal and external stakeholders, preferably in a SaaS product business environment
- Must have a broad understanding of end-to-end business operations
- Excellent verbal, written communication, and presentation skills
- Exceptional Excel and reporting skills
- Must be comfortable with ambiguity and solving problems
- Minimum 5 years relevant experience
Preferred Skills
- Creative, critical problem solving and analytical skills
- Business know-how: Understanding business metrics and the ability to translate company goals and objectives into operational process excellence
Education and Certification Requirements
- Bachelor’s degree (or higher) Accounting, Finance or Business Administration
- MBA preferred
Work Environment
- Office/Work Environment Specifics: remote or Raleigh NC office
- Travel requirements (if applicable): <10%
It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.
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