How you will contribute:

• Serve as a strategic leader and trusted advisor within the organization, partnering with senior leadership and cross-functional teams to align analytic and client success operations with business goals and client success.

• Oversee the analytic support operations across the healthcare analytics and consulting team, ensuring consistent, high-quality service delivery across the client portfolio. Set clear goals and objectives, provide guidance, and evaluate performance while fostering a culture of excellence, collaboration, and continuous improvement.

• Design and manage onboarding for new team members.

• Design, create documentation and lead all product training initiatives for internal staff and client contacts; ensure alignment with client expectations and analytic standards.

• Effectively manage a blended team of onshore and offshore resources, optimizing capabilities and skillsets to flexibly meet business needs and client demands.

• Develop and maintain best practices for analytic reporting support, ensuring consistency, accuracy, and efficient delivery of user support.

• Identify, implement, and support process improvements across the business. Collaborate with cross-functional teams to enhance productivity, scalability, and quality of deliverables.

About You

You are a seasoned leader with a passion for transforming healthcare through data-driven insights and operational excellence. You bring a unique blend of strategic vision, hands-on execution, and people leadership to drive scalable, high-impact solutions across complex organizations.

What you will bring:

• Bachelor’s degree in a relevant field (e.g., Business, Healthcare Administration, Data Analytics); advanced degree (MBA, MPH, MHA, or similar) preferred.

• 10+ years of progressive experience in healthcare analytics, consulting, or client success, with at least 5 years in a senior leadership role managing cross-functional teams.

• Strong leadership and management skills, with the proven ability to manage large cross-functional teams and influence change at a strategic level.

• Ability to work independently and make decisions under pressure.

• Strong communication and presentation skills, with experience working with internal and external stakeholders at all levels.

• Ability to travel up to 25% as needed for client engagements and team collaboration.

What We Offer

A team connected by a bigger purpose - Truven offers a unique opportunity to be part of a mission-driven organization, dedicated to transforming healthcare through trusted analytics and data-driven solutions.

A culture rooted in collaboration and kindness – We believe great work starts with mutual respect and genuine teamwork. It's not just about what you achieve—it’s about how you get there. We know that solving big, complex challenges is easier (and more fun) when you’re surrounded by smart, motivated people who support each other and work toward common goals.

A place to build and grow your career – We believe that learning never stops, curiosity should be celebrated, and every challenge is a chance to grow. Here, you won’t just build skills—you’ll build a career that evolves with you.

A total rewards package that reflects our values – We believe in taking care of our people and their families, so they can bring their best selves to work. We provide a comprehensive and competitive benefits package, annual bonus plan, paid time off, remote work flexibility and more.

If you’re inspired by the opportunity to use data and analytics to drive real change in healthcare, Truven offers a chance to do just that. Here, your work will help clients make informed decisions that improve care, reduce costs, and support healthier communities—locally and globally. Join us and be part of a team that’s redefining what’s possible in healthcare through insight, integrity, and innovation.