Join a team dedicated to supporting the crucial mission of improving health outcomes.

At Merative, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. Merative provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real progress in health. Learn more at merative.com

Merge medical imaging solutions, offered by Merative, combine intelligent, scalable imaging workflow tools with deep and broad expertise to help healthcare organizations improve their confidence in patient outcomes and optimize care delivery.
Hartland based Medical Device Integration Technician- Hardware/Software works under moderate supervision and reports to the Executive Delivery Specialist. Team members are responsible for the Building, Configuration, and Testing of our virtual and physical solutions in accordance to quality processes and procedures. Extensive customer success skills are required, but minimal travel.

Responsibilities:

· Basic configuration to Windows workstations

· Production Builds in house per sales orders/shop orders processed through the Merge ERP system (IFS)

· Build, Configure, and test virtual and physical solutions per procedures in house

· Follow all Build/Installation procedures and complete all installation/qualification checklists in a timely manner to adhere to the QMS (Quality Management System)

· Provide our partners with a positive and successful integration experience

· Perform electronic and network enterprise tests per procedures

· Keep detailed electronic documentation (DHRs)

· Utilizes hand truck or other handling equipment to move integration material

· Understands that projects worked on have a direct impact on patient safety

· Understands that all patient information that may be encountered is to be treated as confidential and not to be disclosed under any circumstances

· Pursues a program of self-development using selected reading, seminars, and participation in continuing education.

· Identifies and communicates possible improvements in the work process for customers and peers.

· Hemo Product Builds

· Performs other duties as assigned by immediate supervisor or upper management.

Core Competencies:

· Highly flexible, multi-tasking skills with demonstrated ability to work effectively in a cross-functional environment.

· Strong understanding of computer hardware and software platforms

· Accepts positive change in the rapidly changing Healthcare IT industry

· Focused and quality driven

· Strong communications and writing skills.

· A proven and unwavering commitment to delivering results

· A valid driver’s license and safe driving record is required.

· Ability to lift and/or move up to 50 pounds

· Ability to understand budget and corporate responsibility

· Ability to work as part of a team

Qualifications Required:

a) Education Requirements:

· High School diploma

This position requires the employee to be onsite 5 days a week with occasional weekends.

Work Environment:

The work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· Office environment 5 days a week: temperature controlled

· Occasional weekend work

Compensation

The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.

Min – Max :

$52,116.80 - $78,175.20 (USD)

Benefits

The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.

• Remote first / work from home culture

• Flexible vacation to help you rest, recharge, and connect with loved ones

• Paid leave benefits

• Health, dental, and vision insurance

• 401k retirement savings plan

• Infertility benefits

• Tuition reimbursement, life insurance, EAP – and more!

It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.